We have been researching fully automated machines for 2 years and finally selected the KF8. After 8 weeks i can report. 1) Coffee tastes great (we use Illy beans) and control over temp, body etc is insane. 2) Milk options are awesome (we use whole and plant) frothing is very nice, zero complaints. 3) Maintenance and cleanup are straightforward and easy. We have been through all of the cleaning routines at least once, easier then we expected. 4) Variety of options for drinks is great, we easily add chocolate beforehand for mochas, and the "coffee" setting is wonderful. We have said goodby to our transitional coffee maker. Very happy with this decision.
We were delightfully surprised how much we enjoy using this everyday. Originally we just intended to use this with guest and dinner parties. Now we use it everyday and even put our main brewing coffee maker away.
I bought this for my wife and wow! what an amazing machine. It's super easy to setup and use and the coffee settings and user profiles take this machine to the next level. I'm so glad we went with KitchenAid.
The coffee is good, better than our previous machine, a Jura, although now i wonder if that one wasn't using enough coffee. There are some issues with the usability, like why are the profile names all in small light grey text, so hard to read first thing in the morning? And how do you reset just one of the default drinks back to factory settings if someone's changed something? A few times now when we've pulled the tray out to empty it, there's been water underneath, which we end up dragging onto the floor by pulling out the tray, making a mess. Not sure why. Also while most of the tray is easy to clean, the part that sits under the cups has some tight corners that are a pain to clean well.
I would recommend this to a friend!
Response from Kitchen AidBy KitchenAid Small Appliance, January 12, 2026
Dear Brian78, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Fully Automatic Espresso Machine. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #375794799 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
We "upgraded" less than 2 months ago from the Phillips 5400 fully automatic that we had for over 5 years to the KitchenAid KF8 espresso machine. This machine costs almost twice as much and is a total let down. The first issue is the fact that it doesn't brew hot enough. We have to run a hot water cycle and preheat our travel mugs to keep the coffee warm. The second issue is the fact that you can't brew a double americano so you have to stand there and brew twice. Third, we purchased this on 11/24/25 and of course tested our water with the included tester kit (which shows our water is not hard since we have a water softener and whole house filter system) and it has already prompted us to change the filter cartridge and has also prompted us to do a full machine clean including the "cleaning tablets". We have saved drinks under our profile that suddenly change the settings we saved. We are using whole bean coffee that isn't too oily per direction but still the espresso drips out of one side and streams out of the other. Unfortunately we cannot return the product to KitchenAid since we didn't save the giant box it came in and we can't return it to the store since it has been used, so at this point we may have to eat the cost and just purchase another brand/machine that doesn't cause so much stress before we can actually brew our first cup of coffee in the morning. Save your money...there are far better options out there.
Response from Kitchen AidBy KitchenAid Small Appliance, January 8, 2026
Dear SMB, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Fully Automatic Espresso Machine. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #375505648 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
i bought this as i was looking to move my wife away from the plastic cups filled with who knows what. i typically drink good coffee at work but she was totally dialed into the K cup and i was drinking them on weekends. Bought this and have been using it for over a month now. She's a pretty picky drinker and having the ability to customize your personal beverage is huge. She loves it. i love it and look to coffee at home!