Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - iPhone 17 Pro Max Defender Series Pro for MagSafe with Camera Control - Black
Average customer rating
4.5
(133 Reviews)
Rating breakdown 133 reviews
5 Stars
97
4 Stars
20
3 Stars
5
2 Stars
4
1 Star
7
85%of customers recommend this product.
(
81 out of
95)
Customer Reviews for OtterBox - Refurbished Excellent - iPhone 17 Pro Max Defender Series Pro for MagSafe with Camera Control - Black
Posted by: Mikey
Verified Purchase:Yes
Great product! Very solid phone case. Recommended!
Written by a customer while visiting otterbox.com
Posted by: Mike
Verified Purchase:Yes
Strong and dependable- consistently good! I’ve been using for years with year after year durability! Thanks
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: NickP
Verified Purchase:Yes
The texture of the case is loose fitting on the rubbered portion.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, May 11, 2026
We’re so sorry to hear about the trouble with your product! Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Chris
Verified Purchase:Yes
Great case, won’t buy anything other than Otterbox
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Alex
Verified Purchase:Yes
Solid case, have had it a couple weeks now and it’s a great case, does what it needs to and it’s comfortable to hold and use day to day. The only draw back that I have experienced is on the camera opening, in the gap between the actual phone and the case it is really easy for debris to get inside, because of it I have received chips on the paint not on the actual camera plateau but around the phone edges, maybe if the case would sit closer together on the camera plateau it would be better? Other than that it is a great case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com