Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm LTE - Graphite - (2025)
Average customer rating
4.6
(3,764 Reviews)
Rating breakdown 3,764 reviews
5 Stars
2,851
4 Stars
610
3 Stars
179
2 Stars
63
1 Star
61
86%of customers recommend this product.
(
703 out of
815)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm LTE - Graphite - (2025)
Customer Rating
4
Great watch. Like the new body style.
on August 1, 2025
Posted by: BrandonMichael
[This review was collected as part of a promotion.] Great watch. I like the new body style. Only complaint is that the volume seems lower than my galaxy watch 7
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love how the watch looks
on August 1, 2025
Posted by: dwanye
[This review was collected as part of a promotion.] I like the AI features and the sound of the AI is greati just asking Best buuy member's.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Slim design
on August 1, 2025
Posted by: ElAmorDeEl
[This review was collected as part of a promotion.] The watch is a slimmer than the previous Samsung Gear 3 I had. It's easy to set up. The icons are easy to find. It has more app options than my previous watch. The battery lasts longer as well. The Galaxy AI pairs well with my new phone. I am happy with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch, amazing performance!
on July 31, 2025
Posted by: Maryv3
[This review was collected as part of a promotion.] I just bought my Samsung watch 8 44mm, as a trade in to the watch 7.
At first glance, it was obvious that the size of it. The thickness and the design, was definitely a winning point.
I really like the the new version of tile options and the watch faces, as well as the notifications. The ui 8 gives it a smooth operation and speed.
I noticed the display as brighter even at lower setting and easier to see in the sunlight.
The new band design is the only thing that made me pause. I have had Samsung watches for many years, many of them I was able to use the bands form the old to the new. Unfortunately I can't do this with this watch, because of the new design change. It is great, I love the button and how easy to change the bands, but I can't use the ones I already have. If you could offer the option with an attachment to be able to use regular 22mm bands, I bet a lot of customers would buy it, myself included.
Overall the watch is great. I am finding it very comfortable and a great addition to my Samsung devices.
At first glance, it was obvious that the size of it. The thickness and the design, was definitely a winning point.
I really like the the new version of tile options and the watch faces, as well as the notifications. The ui 8 gives it a smooth operation and speed.
I noticed the display as brighter even at lower setting and easier to see in the sunlight.
The new band design is the only thing that made me pause. I have had Samsung watches for many years, many of them I was able to use the bands form the old to the new. Unfortunately I can't do this with this watch, because of the new design change. It is great, I love the button and how easy to change the bands, but I can't use the ones I already have. If you could offer the option with an attachment to be able to use regular 22mm bands, I bet a lot of customers would buy it, myself included.
Overall the watch is great. I am finding it very comfortable and a great addition to my Samsung devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Refreshing and Comfortable Design
on July 31, 2025
Posted by: 0rganicTimmy
[This review was collected as part of a promotion.] I love the new design. It makes it stand out from other round watches. The new band system makes the watch much more comfortable to wear.
Battery life is good but no improvement over Watch7. Still last me all day with AOD and work out tracking.
My new favorite feature is definitely Galaxy AI. I can quickly reply to messages with AI Suggestions. Gemini on my wrist is so convenient as I can quickly tell it to set reminders, timers, send messages and quickly search information with ease.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung watch
on July 31, 2025
Posted by: Nikkie
[This review was collected as part of a promotion.] This watch is so cool! It has so many features and is so convenient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on July 31, 2025
Posted by: CatDaddy305
[This review was collected as part of a promotion.] Absolutely love this watch. I've had other knockoff brands and this blows them away. The AI feature is truly amazing and very helpful. Highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The Wristband
on July 31, 2025
Posted by: Lovesamsung
[This review was collected as part of a promotion.] The wristband that is interchangeable wears out after a period of time that isn't long lasting. Also charging the watch does not last all day long especially if it is linked with notifications, emails, text messages and any other messages
Value
3
Response from Samsung USBy R&R Team, July 31, 2025
Hello there Lovesamsung,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch8. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The battery life on the Galaxy Watch8 varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than anticipated battery life on your device, please take a moment to check out "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the battery life of your device. If the included watch band is not living up to your expectations, please feel free to check out the compatible watch bands linked below. Perhaps your perfect watch band awaits you! If you would like any further assistance after checking out the resources shared, let us know by contacting Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch8 Bands
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch8
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch8. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The battery life on the Galaxy Watch8 varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than anticipated battery life on your device, please take a moment to check out "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the battery life of your device. If the included watch band is not living up to your expectations, please feel free to check out the compatible watch bands linked below. Perhaps your perfect watch band awaits you! If you would like any further assistance after checking out the resources shared, let us know by contacting Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch8 Bands
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch8
Written by a customer while visiting Samsung US