Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm LTE - Graphite - (2025)
Average customer rating
4.6
(3,764 Reviews)
Rating breakdown 3,764 reviews
5 Stars
2,851
4 Stars
610
3 Stars
179
2 Stars
63
1 Star
61
86%of customers recommend this product.
(
703 out of
815)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm LTE - Graphite - (2025)
Customer Rating
5
This product has great easy to use features!
on August 9, 2025
Posted by: Odell8381
[This review was collected as part of a promotion.] I absolutely love my watch! I wore the first green for years and years until my wife got me the new one for Christmas and I love it even more! It's so easy to use and does so much helpful stuff. Being able to use the AI feature has been a big help when I need to be have free. I absolutely love my watch. It's so sleek and professional as well as ergonomical. Amazing product that I always recommend to my friends!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy Watch 8 has great features
on August 9, 2025
Posted by: Love2Read
[This review was collected as part of a promotion.] I use my watch 8 to keep track of time, since it is a watch right. Thankfully it can do so much more like give me a lot of insight on my sleep, vascular load, ecg, track my daily activity, keep me notified of the things I want I be notified of and the Galaxy AI can help with answers to just about anything. I also like the watch 8 watch faces like the Ultra info board since it has 8 complications I can have all the information I want to keep track of at a glance on my watch and it looks really nice too. The watch itself looks nice. I like the new design and even the new band attachment mechanism even though I'll have buy new watch bands to replace the ones I had for my watch 6. The watch is fast and responsive and is a real joy to wear and use on a daily basis.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Works pretty good so far
on August 9, 2025
Posted by: Angeleyez
[This review was collected as part of a promotion.] I like that this watch has some new features including the galaxy AI and measures antioxidant levels. The battery does die a little faster than my last. I don't have all the battery savings options on it though. All in all it's a good watch. Not sure if I love the new shape. I always got compliments on my round watch before. We will see how this one wears.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Nice and sleek model of the Samsung Watches
on August 9, 2025
Posted by: VeeBee
[This review was collected as part of a promotion.] The new Galaxy Watch 8 is a sleek model so far, from Samsung. The new design is looking great and different to the earlier conventional round design.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing battery life and charging time
on August 9, 2025
Posted by: MrQuackerton
[This review was collected as part of a promotion.] I'm blown away by how long the battery lasts compared to my old Apple Watch, and it charges from 50% to 100% in around 15 minutes. It's very snappy, and the health tracking is also very accurate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
From a Galaxy Watch 5 perspective
on August 8, 2025
Posted by: 56Kruiser
from St. Augustine, FL
Expertise:Intermediate
I've been happy with the Galaxy Watch 5, and was excited to find the new and improved features of the Galaxy Watch 8.
There are 2 features on a smart watch that are the primary benefits I take advantage of: tracking walks, and sleep tracking.
Tracking walks on the 5 was good, but on an update there was a change that brought an inconvenience... during the walk it would clear the tracking and to look at status I would have to find the app and relaunch. The good news was it was still tracking.
Thate clear does not happen on the Watch 8.
The more important thing is the sleep tracking. On the 8 I am finding that on nights I sleep well it is not tracking, or not tracking indepth.
Maybe the sleep tracking problem is due to either turning on sleep mode or battery saver. If the watch is a bit low on battery I turn them on. I do know that battery saver limits the sleep tracking, as if won't track phases. So I stopped battery saver and just make sure I have a good enough charge.
One good thing, it charges quicker.
On the 5 I could turn both on and sleep tracking and sleep mode, and it would track sleeping fine so I was surprised about setting battery saver or sleep mode would affect sleep tracking (if that is causing the tracking problem... Last night there was 0 sleep tracking). It seems counter intuitive that sleep mode would not track sleeping.
All of that aside, I'm not seeing anything that warrants an upgrade from the 5.
I suspect that future upgrades are of the table for me. An expected more from a year upgrade.
8/8/25 Update
I thought it only fair to provide an update to the review.
I am succeeding with getting the sleep tracking to work. As implied earlier, to get the full sleep tracking, including phases, I needed to not turn on sleep mode or battery saving mode. So that works well.
The battery does seem to last longer than on the Watch 5. And the case has an updated look.
It's nice, and it deserves 4 stars.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
5
Value
3
Response from Samsung USBy R&R Team, August 4, 2025
Greetings 56Kruiser,
Thank you for taking the opportunity to share your feedback with us about your experience with using the Samsung Galaxy Watch8. We appreciate your feedback as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. Ensuring a proper watch fit, enabling all sleep tracking features, calibrating the feature via the Samsung Health app, cleaning the sensors, and updating the Samsung Health app are a few solutions that may help resolve what you've described to be experiencing with your device. Feel free to check out the resources shared below then reach out to Samsung Support after if you have any questions for us or if you would like any further assistance with troubleshooting your device further. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Use Samsung Health sleep monitoring on your Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003657/
Thank you for taking the opportunity to share your feedback with us about your experience with using the Samsung Galaxy Watch8. We appreciate your feedback as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. Ensuring a proper watch fit, enabling all sleep tracking features, calibrating the feature via the Samsung Health app, cleaning the sensors, and updating the Samsung Health app are a few solutions that may help resolve what you've described to be experiencing with your device. Feel free to check out the resources shared below then reach out to Samsung Support after if you have any questions for us or if you would like any further assistance with troubleshooting your device further. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Use Samsung Health sleep monitoring on your Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003657/
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch!
on August 8, 2025
Posted by: LoveMyWatch
[This review was collected as part of a promotion.] I still cannot believe that this watch lives for 3 days on 1 charge!! Great extra features, large display & the AI is super helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Familiar Feel with Minor Upgrades
on August 8, 2025
Posted by: DocSunshine
[This review was collected as part of a promotion.] The Galaxy Watch 8 delivers solid performance with much-improved battery life, lasting a full two days compared to older models that barely made it through one. It integrates well with Samsung Health, tracking fitness and wellness reliably, and some AI health aids are promising, though not all work consistently.
Despite Samsung promoting AI integration, the Watch 8 feels largely like past Galaxy Watches with only minor changes. Some menu mapping has been altered, making it harder to locate essential apps and customize quick access. Instead of easily setting up your preferred apps for quick scrolling, it’s more of a “find it where it is” experience.
The addition of Gemini is nice in theory, but in practice, it can be frustrating — the watch often takes over instead of letting Gemini answer on your phone, even when your phone is nearby. Samsung also preloaded Google Messages despite switching to Samsung Messages, resulting in rogue texts that appear only on the watch. This is likely tied to the dummy LTE phone number, which has been inconvenient to manage.
While the Watch 8’s improvements in battery life are a welcome change, it lacks meaningful new features or AI integrations that set it apart. It’s essentially the same Galaxy Watch you’ve seen before, with small tweaks that may or may not improve your daily use.
Value
3
Response from Samsung USBy R&R Team, August 8, 2025
Greetings DocSunshine,
Thank you for taking the time to share your experience with using the Samsung Galaxy Watch8. We appreciate your feedback as we strive to improve the performance and functionality of our product line. The Galaxy Watch8 series brings significant performance, software, and health feature upgrades, including a brighter display, a faster 3nm chip, and new health tracking capabilities like the antioxidant sensor from its predecessors. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support for further assistance. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Thank you for taking the time to share your experience with using the Samsung Galaxy Watch8. We appreciate your feedback as we strive to improve the performance and functionality of our product line. The Galaxy Watch8 series brings significant performance, software, and health feature upgrades, including a brighter display, a faster 3nm chip, and new health tracking capabilities like the antioxidant sensor from its predecessors. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support for further assistance. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Written by a customer while visiting Samsung US