Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm LTE - Graphite - (2025)
Average customer rating
4.6
(3,764 Reviews)
Rating breakdown 3,764 reviews
5 Stars
2,851
4 Stars
610
3 Stars
179
2 Stars
63
1 Star
61
86%of customers recommend this product.
(
703 out of
815)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm LTE - Graphite - (2025)
Customer Rating
4
Great product but has some problems
on September 28, 2026
Posted by: Cowcat
[This review was collected as part of a promotion.] I chose this product because it would go well with my samsung phone and it has been overall great but closing apps is a challenge and the battery doesnt last long.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
You'll be surprised
on September 28, 2026
Posted by: Ron1180
[This review was collected as part of a promotion.] I had no idea I would like this watch as much as I do. Rarely wear my 40 + year old Rolex now. It never left my wrist before I chose the Galaxy watch 8. I wish it was as bulletproof as the Rolex, but otherwise I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Blue screen then stopped working
on September 28, 2026
Posted by: Galaxy1
[This review was collected as part of a promotion.] I chose to get the watch for working out. It was convenient and a great tool to have. I charged it daily using the charger it came with. However, one day while getting ready to put it on, the watch face illuminated blue with digital lines running down the middle. It turned off and I could not turn it back on regardless of how long I charged it.
Value
2
Response from Samsung USBy R&R Team, September 29, 2026
Greetings Galaxy1,
Thank you for finding the time to share your sentiments with us regarding your experience using the Samsung Galaxy Watch8. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If the watch screen appears pixelated, flickers, or there are horizontal lines running across it, inspect the watch screen for physical damage. If the watch is not damaged, try restarting it. However, it may be necessary to check for software updates and uninstall apps, including watch faces from the watch. Please take a moment to review the resources provided below to help you resolve what you have been experiencing with your device. Let us know if you would like any further assistance afterward by contacting Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Update software and apps on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10001571/
Perform a reset on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003368/
Samsung smart watch will not hold charge or power on
https://www.samsung.com/us/support/troubleshoot/TSG10007153/
Thank you for finding the time to share your sentiments with us regarding your experience using the Samsung Galaxy Watch8. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If the watch screen appears pixelated, flickers, or there are horizontal lines running across it, inspect the watch screen for physical damage. If the watch is not damaged, try restarting it. However, it may be necessary to check for software updates and uninstall apps, including watch faces from the watch. Please take a moment to review the resources provided below to help you resolve what you have been experiencing with your device. Let us know if you would like any further assistance afterward by contacting Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Update software and apps on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10001571/
Perform a reset on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003368/
Samsung smart watch will not hold charge or power on
https://www.samsung.com/us/support/troubleshoot/TSG10007153/
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung watch 8
on September 28, 2026
Posted by: Panda13
[This review was collected as part of a promotion.] This watch is a bit heavy and doesn't carry much data. I like how i can custom the screen and multiple pictures and cycle through but it has a lot of issues and glitches often.
Value
3
Response from Samsung USBy R&R Team, September 29, 2026
Salutations Panda13,
Thanks for reaching out to share your thoughts with us regarding your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we continue to improve our product line to better align with your needs. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. It would be our pleasure to further assist you with whatever you may be experiencing with your Galaxy Watch8 but without having more information available regarding what you may be occurring and without being able to ask you any follow up questions to probe further, we recommend reaching out to Samsung Support for further assistance with troubleshooting your device. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thanks for reaching out to share your thoughts with us regarding your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we continue to improve our product line to better align with your needs. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. It would be our pleasure to further assist you with whatever you may be experiencing with your Galaxy Watch8 but without having more information available regarding what you may be occurring and without being able to ask you any follow up questions to probe further, we recommend reaching out to Samsung Support for further assistance with troubleshooting your device. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely Love My New Watch 8
on September 28, 2026
Posted by: Andyvand
[This review was collected as part of a promotion.] I chose to upgrade my watch from an older FE version so I could use all the new fitness features. I have been working on my health and being more active. Having the built-in tracker was great, but I was missing the extra features like vascular load, HRV, etc. Tracking both has helped me have energy for the first time in what feels like forever. I am amazed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very useful to keep track of steps
on September 28, 2026
Posted by: Galaxy25
[This review was collected as part of a promotion.] I chose the Galaxy Watch 8 because it’s super cute and convenient, especially for work. I rely on it throughout the day to run quick timers and keep track of my steps whenever my phone isn't on me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch
on September 28, 2026
Posted by: Watchgirl
[This review was collected as part of a promotion.] I love my watch and how I am able to keep up with my stuff when I can't have my phone. I especially like the sleep score. What I dont like is the battery does not last.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Watch cellular function is great without a phone.
on September 28, 2026
Posted by: Willi2
[This review was collected as part of a promotion.] The watch has exceeded my expectations and particularly like not having to carry a phone everywhere. Hralth/workout feature are great also.
Value
5
Written by a customer while visiting Samsung US