Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,286 Reviews)
Rating breakdown 27,286 reviews
5 Stars
23,389
4 Stars
3,027
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
4
Great device
on December 5, 2025
Posted by: Rascalion38
[This review was collected as part of a promotion.] The Galaxy AI is a great feature within the device the only draw back the device has it that it does not improve the overall internet the speed in loading is slow at best. In the future I believe with how much these devices cost these days there should be some way for the device to improve the quality of the Internet like speed it up even from a provider and make it more stable . These days there should not be any lag at all.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra Fast Performance
on December 5, 2025
Posted by: Alkubati
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a significant upgrade that has truly enhanced my daily routine, especially its camera, display, and processing speed.
The screen quality is simply the best I have ever experienced. The brightness and clarity, even outdoors, makes viewing photos, videos, and documents a pleasure. Colors are vibrant without being oversaturated, creating an immersive experience for any task.
The camera system is incredibly versatile and reliable. The high-resolution sensor and improved low-light capabilities mean I consistently capture sharp, detailed photos, whether I am taking a quick snapshot of a sunrise or documenting notes for work. The powerful zoom is an excellent feature for capturing details from a distance, which is useful when documenting field work.
The screen quality is simply the best I have ever experienced. The brightness and clarity, even outdoors, makes viewing photos, videos, and documents a pleasure. Colors are vibrant without being oversaturated, creating an immersive experience for any task.
The camera system is incredibly versatile and reliable. The high-resolution sensor and improved low-light capabilities mean I consistently capture sharp, detailed photos, whether I am taking a quick snapshot of a sunrise or documenting notes for work. The powerful zoom is an excellent feature for capturing details from a distance, which is useful when documenting field work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerhouse phone
on December 5, 2025
Posted by: Spadraic
[This review was collected as part of a promotion.] My old S20+ video gave out after 6+ years. This phone has perform3d seamlessly with plenty of power to spare. I played with the Galaxy AI features to edit some simple doodles that I drew with the stylus and turned them into some artful images. I'm still learning some of the capabilities of this phone, but I'm enjoying the experience. I hope this will last as long as my last phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best Samsung S series so far.
on December 5, 2025
Posted by: JamesL
[This review was collected as part of a promotion.] Got mine when it first came out. The Galaxy AI is an awesome new feature that's probably gonna just keep getting better and better as updates continue to come. My phone is my go to for everything. It my wallet, computer, TV and phone all in one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast functioning and amazing camera
on December 5, 2025
Posted by: DB2025
[This review was collected as part of a promotion.] This is my fifth galaxy phone and by far my favorite. It is sleek, fast, and has an outstanding camera. I really love all of the AI capabilities it has as well. Two thumbs up Samsung
Value
5
Written by a customer while visiting Samsung US
Posted by: Rod1
from Eclectic, Alabama
Expertise:Intermediate
Verified Purchase:Yes
Everything is totally great about this here Samsung phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone galaxy s25 ultra
on December 5, 2025
Posted by: Travieso132
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra arrives as one of the most complete smartphones on the market, combining power, design, and cutting-edge technology. Its Dynamic AMOLED display delivers vibrant colors and impressive clarity, perfect for enjoying content, gaming, and photography. Equipped with a high-performance processor, the S25 Ultra responds smoothly even during the most demanding tasks.
When it comes to photography, its advanced camera system allows you to capture highly detailed images, even at night, thanks to improved sensors and processing. The long-lasting battery and fast charging ensure the phone keeps up with you all day without worries.
Additionally, its sleek design and premium materials make the Galaxy S25 Ultra not only powerful but also a device that stands out at first glance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
No sd card port
on December 5, 2025
Posted by: ArmyGuyDan
[This review was collected as part of a promotion.] No sd card port No sd card port No sd card port No sd card port No sd card port No sd card port No sd card port
No sd card port
No sd card port
No sd card port
No sd card port
No sd card portNo sd card portNo sd card portNo sd card portNo sd card port
No sd card port
No sd card port
Value
1
Response from Samsung USBy R&R Team, December 9, 2025
Hello ArmyGuyDan, thank you for taking time out of your busy day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important being able to keep all of your important information on your device with you, and not having to decide what, if anything, to delete. If you are finding the storage capacity insufficient for your needs, we do have storage expansion available for your device through cloud-based storage. The removal of the SD card slot has help enhance the durability and water-resistance of your device. We have provided a link to the Samsung Support Team if you have questions about storage expansion on your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US