Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(29,012 Reviews)
Rating breakdown 29,012 reviews
5 Stars
24,860
4 Stars
3,245
3 Stars
563
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,137 out of
1,326)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Great Product
on August 15, 2026
Posted by: Jt8ylor
[This review was collected as part of a promotion.] I am happy that I chose the Galaxy S Ultra 25. I am still unlocking new features and getting used to every function.”
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Thsi product has great features
on August 15, 2026
Posted by: Alacuai
[This review was collected as part of a promotion.] I use my Samsung for social media, games, important conversations, documents, to send documents
Value
3
Response from Samsung USBy R&R Team, August 17, 2026
Hi there Alacuai, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are pleased to hear that you are overall happy with the usage of your device for important work needs and personal uses. We have provided links to resources to help you maximize your experience, customize your device to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung obsessed
on August 15, 2026
Posted by: NessaLu
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra because it delivers a powerhouse performance with its top-tier processor, making multitasking and gaming incredibly smooth. Its camera system is incredibly versatile, especially with the impressive zoom capabilities and rich detail in every shot. The display is vibrant and bright, perfect for watching media in any lighting. You'll also appreciate the long-lasting battery life and the convenience of the built-in S Pen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on August 15, 2026
Posted by: Slash99
[This review was collected as part of a promotion.] Best phone ever. So many hidden and useful features. Thanks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on August 14, 2026
Posted by: Kcroo24
[This review was collected as part of a promotion.] I chose this device because it is easy to use and does what i need it to do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The dependable and user friendl.Samsung galaxy S25
on August 14, 2026
Posted by: Coxxy77
[This review was collected as part of a promotion.] I chose the Samsung S25 ultra because they are known to be user friendly... It is probably my 6 or seventh Galaxy phone, and I've never been disappointed. This is by far the best one as of yet.
It is just like most of the Samsung phones dependable and with multiple new functions...
It is just like most of the Samsung phones dependable and with multiple new functions...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent daily driver
on August 14, 2026
Posted by: Dopple
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra balances powerful hardware refinements with deep software integration.
The Highlights
Ergonomics & Display: Flat sides, slightly rounded corners, and reduced weight make the massive 6.9-inch Dynamic AMOLED screen much easier to handle. The anti-reflective coating handles direct sunlight exceptionally well.
Performance: Driven by the Snapdragon 8 Elite for Galaxy, peak speeds and on-device AI tasks are exceptionally fast.
Camera System: The primary 200 MP camera and new 50 MP ultra-wide lens deliver incredible detail, while the 3x and 5x telephotos maintain sharp zoom capability.
Software: One UI 7 brings refined Galaxy AI tools, including Now Brief and seamless Gemini integration.
The Trade-Offs
S Pen Downgrade: The built-in S Pen loses Bluetooth connectivity, removing air gestures and remote camera controls.
Charging: Fast charging remains capped at 45W with no native magnetic Qi2 alignment without a case.
Verdict
It is one of the most complete Android flagships available, offering top-tier processing power and display tech, though the S Pen changes and familiar charging speeds leave room for minor complaints.
The Highlights
Ergonomics & Display: Flat sides, slightly rounded corners, and reduced weight make the massive 6.9-inch Dynamic AMOLED screen much easier to handle. The anti-reflective coating handles direct sunlight exceptionally well.
Performance: Driven by the Snapdragon 8 Elite for Galaxy, peak speeds and on-device AI tasks are exceptionally fast.
Camera System: The primary 200 MP camera and new 50 MP ultra-wide lens deliver incredible detail, while the 3x and 5x telephotos maintain sharp zoom capability.
Software: One UI 7 brings refined Galaxy AI tools, including Now Brief and seamless Gemini integration.
The Trade-Offs
S Pen Downgrade: The built-in S Pen loses Bluetooth connectivity, removing air gestures and remote camera controls.
Charging: Fast charging remains capped at 45W with no native magnetic Qi2 alignment without a case.
Verdict
It is one of the most complete Android flagships available, offering top-tier processing power and display tech, though the S Pen changes and familiar charging speeds leave room for minor complaints.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Has a phenomenal cámara
on August 14, 2026
Posted by: Kat2424
[This review was collected as part of a promotion.] Has a phenomenal camera, the bedt one ive had so far. But i will say the screen broke and it was very expensive to fix. Screen was too easily broken and too expensive to fix and so i got stuck with an expensive phone phone i wouldnt fix.
Value
4
Written by a customer while visiting Samsung US