Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,252 Reviews)
Rating breakdown 27,252 reviews
5 Stars
23,360
4 Stars
3,023
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
4
S Pen disappointment
on March 14, 2026
Posted by: Packbrat386
[This review was collected as part of a promotion.] I've been a die hard Samsung fan since my first Galaxy S, which was the S5 Active. I upgraded from my S23 Ultra to the S25 Ultra in November 2025 and overall I'm happy with it but there has been one major disappointment- the removed Bluetooth from the S Pen. I am an avid photographer and used my S Pen regularly. Removed that capability for any reason just doesn't measure up for me. If i knew that change was made before I "upgraded" to the S25, I would have stayed with my S23 Ultra. There is no adequate alternative. The gesture capture does not compare. I really hoped Samsung would listen to their die hard supporters and purchasers and release a Bluetooth S Pen separately that would work with the S25 Ultra but it doesn't seem like they realize how much they've missed the mark with removing very useful technology. If you have a fully functional S Pen that you enjoy, i wouldn't recommend upgrading to the S25.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung products,
on March 14, 2026
Posted by: shabuz
[This review was collected as part of a promotion.] I have been using Samsung last 18 years, I used al new phone from Samsung, it's easy to understand and use, and mostly i like the camera and multiple screen at the same time,
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and solid speed of use
on March 14, 2026
Posted by: SmittyG
[This review was collected as part of a promotion.] AI is easy to figure out how to use and is helpful with getting information. The phone as speedy when using it. I use it for watching media and playing games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!!
on March 14, 2026
Posted by: readingrae5
[This review was collected as part of a promotion.] I love this phone. All of its features are so great and helpful, and I love the upgrade from zflip5. I can't say I have any criticisms about it. Also, I love using Galaxy AI for a numerous of purposes such as having it summarize longer pieces of information.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra
on March 14, 2026
Posted by: LoveSamsungPhones
[This review was collected as part of a promotion.] The Galaxy s25 ultra is all around a good phone. The operating system is exceptional. while I don't think I'll be using The AI person of the phone it's there in case you need it. it was time for an upgrade and I love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung for over 10 years +
on March 13, 2026
Posted by: Samsung4life
[This review was collected as part of a promotion.] Samsung user for as far as can remember. Love all things about samsung features especially the camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the new and improved galaxy s phones...the
on March 13, 2026
Posted by: DCCGRAMMY
[This review was collected as part of a promotion.] My Galaxy phone has the best features ever, the AI is just is a very welcomed feature. I can multitask and be glad about doing it.... this phone have a good camera and video.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love all the great features and speed
on March 13, 2026
Posted by: Destroyer1969
[This review was collected as part of a promotion.] I haven't used Ai a hole lot but it's a great feature
Value
5
Written by a customer while visiting Samsung US