Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,248 Reviews)
Rating breakdown 27,248 reviews
5 Stars
23,357
4 Stars
3,022
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
I love this phone
on March 17, 2026
Posted by: Eric368283
[This review was collected as part of a promotion.] It is my second samsung that I acquire high-end I am dan from samsung since its inception I would love to one day have the samsung fold 7
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features including Samsung Galaxy AI
on March 17, 2026
Posted by: Waynerox
[This review was collected as part of a promotion.] Galaxy AI is an incredible tool included in this model!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone they have made!
on March 17, 2026
Posted by: AEDPhotographY
[This review was collected as part of a promotion.] For one, the new AI feature is amazing! From writing to pictures and all in-between, it make like so much easier! The camera by far is hands down the best I have ever used! The zoom, the clarity, i don't even use my camera anymore!
Value
5
Written by a customer while visiting Samsung US
Posted by: CRamsey
from Pennsylvania
Expertise:Expert
Verified Purchase:Yes
Shop app made everything quick and simple. This is usually my preferred method of upgrade unless I'm in a time crunch for something.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My phone performs every function I need for my day
on March 17, 2026
Posted by: BlueEyesGalaxyDragon
[This review was collected as part of a promotion.] "Galaxy Ai" is super helpful and allows me to complete my tasks even faster.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Reliable Samsung Galaxy S25 Ultra
on March 17, 2026
Posted by: Cookiewm
[This review was collected as part of a promotion.] My phone does everything a computer can do. From using Galaxy AI to taking fantastic pictures.
Creating Art and of course calling family and friends with reliable video and call connections and long battery life.
My Samsung Galaxy S25 Ultra can do it all!
Creating Art and of course calling family and friends with reliable video and call connections and long battery life.
My Samsung Galaxy S25 Ultra can do it all!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra made life better
on March 17, 2026
Posted by: Momof4coolkids
[This review was collected as part of a promotion.] The Samsung Galaxy s25 Ultra has been the best phone I have owned. The battery life if the first thing I want to tell you about, because I use my phone continuously throughout the day and a full charge is all I need. The battery lasts all day!
The screen is large, not bulky and the image is crisp and clear. Its operating system is very responsive without any noticeable lag, even after the 5000 apps I download.
It's features include Galaxy Ai, which has been more useful than I initially thought. I find it simple and easy to use, and I feel like it adds value by building in a little personal assistant that I didn't know I needed.
The camera should also be mentioned, as the zoom has been the most used feature as I can grab incredible photos from far away! Overall, I love the phone and will keep with this line. The only issue i have found is the sharp corners. Find a very heavy duty case, because the sharp angled corners damage easier when dropped. Only downside, but easily remedied. Love the Samsung Galaxy S25 Ultra!
The screen is large, not bulky and the image is crisp and clear. Its operating system is very responsive without any noticeable lag, even after the 5000 apps I download.
It's features include Galaxy Ai, which has been more useful than I initially thought. I find it simple and easy to use, and I feel like it adds value by building in a little personal assistant that I didn't know I needed.
The camera should also be mentioned, as the zoom has been the most used feature as I can grab incredible photos from far away! Overall, I love the phone and will keep with this line. The only issue i have found is the sharp corners. Find a very heavy duty case, because the sharp angled corners damage easier when dropped. Only downside, but easily remedied. Love the Samsung Galaxy S25 Ultra!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's Not a Phone, but a Full Scale Digital Tool!
on March 17, 2026
Posted by: MamaKai9508
[This review was collected as part of a promotion.] My S25 Ultra met and then reset my expectations.The design really stood out. It has a premium, substantial feel without being bulky. It's sleek, modern look reflects exactly what it delivers: power, performance, and polish. It feels just as good in your hand as it looks on your desk. The display elevates the entire experience. The screen is large, crisp, and immersive, but not overwhelming. Whether I’m watching short videos, reading, or managing emails, everything is smooth, sharp, and easy on the eyes. It makes everyday use feel seamless.I love the camera! I went from casually taking photos to intentionally creating content.The image and video quality are strong. The clarity, stability, and overall output make it feel like a production tool in my pocket.The audio and visual performance reinforce that experience. Rich sound paired with a high-quality display makes the device equally effective for entertainment and productivity. Samsung delivers with AI integration. These features are practical and consistently useful. I use them to refine tasks, and enhance photos and videos. That balance between work and personal use sets the S25 Ultra apart. It’s powerful enough for professional demands, and intuitive and enjoyable enough that I use it even more in my everyday life. From a usability standpoint, everything is responsive & easy to navigate. I was a reluctant buyer. This isn’t just a phone I ended up with, it’s one I now depend on, use constantly, and confidently recommend.
Value
5
Written by a customer while visiting Samsung US