Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,242 Reviews)
Rating breakdown 27,242 reviews
5 Stars
23,351
4 Stars
3,022
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Great SmartPhone overall
on March 23, 2026
Posted by: S25UltraGuru5
[This review was collected as part of a promotion.] I use my Samsung S25 ultra for personal and work use. I do some light gaming, like board games. I never run down below 35% on battery on a full day of use. I also use it for camera features when I travel. Overall, I'm very impressed with the quality of the build. I use an OtterBox defender case and I have never gotten the scratch or a dent in this phone on the occasional drops over the year that I have used this phone.
Galaxy AI is also helpful when I want to check on local store hours, driving directions, and other news topics. The process of answering my inquiries is always fast and accurate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great!
on March 23, 2026
Posted by: Samnalma
[This review was collected as part of a promotion.] So the Galaxy AI in it works like a dream it does everything if you use it right, the photo fix and using it on your videos is amazing. I love using this for streaming and gaming it works like a charm.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice device but slow software
on March 23, 2026
Posted by: Batman
[This review was collected as part of a promotion.] I like this divice but the os is not smooth enough like other brands
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best Galaxy yet!
on March 23, 2026
Posted by: BubsMom2016
[This review was collected as part of a promotion.] This device offers a truly impressive user experience. The camera quality is outstanding, capturing vibrant and detailed photos. Its performance is remarkably smooth, handling demanding applications with ease. The battery life is exceptional, allowing for extended use throughout the day. Overall, this phone is a worthwhile investment for anyone seeking a top-tier mobile device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Please bring back the Bluetooth S Pen!
on March 23, 2026
Posted by: Devin
from WA
Expertise:Expert
The Samsung Galaxy S25 Ultra is amazing except for ... please, please, PLEASE restore the Bluetooth capabilities to the S Pen. I frequently used the S Pen to take pictures and perform other commands which are no longer available. PLEASE restore the Bluetooth S Pen!
I would recommend this to a friend!
Features
3
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 25 untra
on March 23, 2026
Posted by: Spartan3774
[This review was collected as part of a promotion.] The camera and all the video playback features is why I got the phone,outstanding photos in low light,I can even capture starz with my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is great
on March 23, 2026
Posted by: PowerSpark
[This review was collected as part of a promotion.] The AI is helpful and it saves me time. Also I use my phone a lot and it has hold up really well. I also like the pics and vids this phone takes
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s25 ultra
on March 23, 2026
Posted by: Pandabear916
[This review was collected as part of a promotion.] The galaxy s25 ultra is an amazing phone with unlimited capabilities. With a camera that comes second to none with not only clarity but endless editing components, the pictures and videos taken are extremely vivid and full of life. Along with an amazing processor that allows for quick and seamless actions taken from browsing the web to jotting down notes with the amazing s pen that comes with it, I truly love the experience this phone has given and will continue supporting this device with its ease of use and amazing capabilities.
Value
5
Written by a customer while visiting Samsung US