Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,228 Reviews)
Rating breakdown 27,228 reviews
5 Stars
23,342
4 Stars
3,017
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
3
Phone is good, but it is something wrong, kinda sl
on March 30, 2026
Posted by: Bariah123
[This review was collected as part of a promotion.] I use my phone for networking and to call my family and friends
Value
3
Response from Samsung USBy R&R Team, April 3, 2026
Hi Bariah123, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra. We are pleased to hear that you are able to use your device for networking and keeping in touch with your family and friends. We have provided a link to an article to help you adjust the refresh rate and maximize the speed of your device. We have also shared a link to the Samsung Support Team for your convenience if you have questions, or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love the built-in stylus pen
on March 30, 2026
Posted by: Keeblerelf73
[This review was collected as part of a promotion.] I use my Galaxy S25 ultra to do my day to day stuff and stay entertained
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent device love most features but miss some
on March 30, 2026
Posted by: Geoffro
[This review was collected as part of a promotion.] I love the galaxy AI feature where you can hold the circle button and select and copy text in a photo. Absolute game changer. The only draw back I've discovered I dont like is the stylus isnt Bluetooth and the button on the stylus is no longer a remote shutter feature when taking pictures away from the phone. Although the ability to show your palm to start a 3 second countdown to take a photo makes that feature a little less necessary but i still liked that old functionality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
100%.........
on March 30, 2026
Posted by: Heyyou
[This review was collected as part of a promotion.] Nice, you can customize it however you like.......
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Technological Efficiency
on March 30, 2026
Posted by: RiverRat
[This review was collected as part of a promotion.] My Samsung Galaxy S25. Ultra has allowed me to be more efficient in my work and make it more easier for me to learn other things to move up in life.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Simply Outstanding
on March 30, 2026
Posted by: Iamlionstrong
[This review was collected as part of a promotion.] My Galaxy comes with an AI. The AI is the perfect assistant in my pocket. I can schedule appointments, reminders, or just have something to chat with. I love my camera features. They are almost as good as my DSLR. I've caught many memory moving memories with the video option. The stylus is perfect for my small hands and works well with swype.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome product!
on March 30, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Love the Galaxy series, love the S25 Ultra, also live all the Galaxy AI features that are implemented with the device and the ones that will be released in future updates! I use mine for multi tasking with my work and my home life! It never fails to get the job that I need done!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great durability
on March 30, 2026
Posted by: Yfnhcritic
[This review was collected as part of a promotion.] As i work in construction ive gone through so many phone but this one is still going strong after a couple years and all features have kept me hooked as i have been in love with the galaxy note series wish the pen had the bluetooth features but hey its a pen
Value
5
Written by a customer while visiting Samsung US