Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(29,011 Reviews)
Rating breakdown 29,011 reviews
5 Stars
24,859
4 Stars
3,245
3 Stars
563
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,137 out of
1,326)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
4
Battery life not great
on August 17, 2026
Posted by: LVNISEZ
[This review was collected as part of a promotion.] I choose My S23 model had better battery life. I think overall s23 was a better model. I use my phone mainly to stream videos.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on August 17, 2026
Posted by: Samsunglovealways
[This review was collected as part of a promotion.] I chose this phone because of the flexibility of apps. I love that all my work files can be seen on the phone. It is perfect for work and personal use. I will always choose Samsung for phones and other devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 17, 2026
Posted by: Theonebunny
[This review was collected as part of a promotion.] Ive had this phone over a year absolutely love the series it does the job and gets everything I need done
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone but
on August 17, 2026
Posted by: Cain333
[This review was collected as part of a promotion.] I chose to make this review for help when finding a great phone. I've had Ultra models in the past. I do like the availability of the S Pen, but really wished it ran on Bluetooth so that it could be used as a camera shutter button.
The cameras are good. I really wished they would adjust to the right resolution or camera better.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding features
on August 17, 2026
Posted by: Kawboy78
[This review was collected as part of a promotion.] I use my phone for everything it has to offer from calls, text, email, office, ect ect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Didn't have to upgrade but I wanted to
on August 17, 2026
Posted by: Kvengeance
[This review was collected as part of a promotion.] I previously had the s22 ultra and it was my favorite go to device then the s25 ultra dropped. I couldn't believe all the better options in tech that came with this phone. I could have picked just the plain old s25 but the ultra was sleeker and the size for my aging eyes is perfect. So ultimately I chose the s25 ultra and I don't think I'll have to upgrade for awhile unless I decide the fold route.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My S25 Ultra is Worth Every Penny
on August 17, 2026
Posted by: RebelRebel
[This review was collected as part of a promotion.] My admiration for the Samsung Galaxy S25 Ultra is boundless! Out of all the flagship phones available today, I chose my S25 Ultra and it has exceeded every expectation. Its stunning display, outstanding camera system, and fast performance make it worth every penny. Upgrading to this phone was surely a positive decidion I made.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
No other phone but Samsung
on August 17, 2026
Posted by: Mercyme
[This review was collected as part of a promotion.] I have chosen a Samsung product due to its user-friendliness and excellent accessibility. My only desire would be for them to introduce a Galaxy Note model with a foldable or flip design. Aside from that, I am quite satisfied with all the features it offers.
Value
5
Written by a customer while visiting Samsung US