Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(27,225 Reviews)
Open Ratings Snapshot
Rating breakdown 27,225 reviews
5 Stars
23,340
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
Perfection!
on April 2, 2026
Posted by: Epiphany369
[This review was collected as part of a promotion.] Can't say enough good things about it! The camera is unlike anything else out there! Endless features! And build tough. Samsung really hit the nail on the head with their galaxies. I will never use another phone. It is worth every penny! Galaxy AI is top notch!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Ultra 25
on April 2, 2026
Posted by: Keeponkeepingon1
[This review was collected as part of a promotion.] Throughout my cellular life, I had always used Motorola. The camera is a very important feature to me and Motorola was consistently letting me down.
Samsung Ultra 25 promised fantastic pictures.
As you regularly share pictures or videos with family and friends over the years, I was growing increasingly jealous. Therefore, I decided to take that leap of faith in technology by trading worlds on the cellular platforms. Admittedly, as well, I was very curious/interested with the pen option.
The Samsung 25 Ultra is whole new world (Yes, that song stuck in my head too, you're welcome. If you don't know the song, you're welcome)
Jaw droppingly, there were so many features that were never even offered on the Motorola platform, and...
It's been a year since I've bought my phone and discovered there's a whole new amazing cellular world with my Samsung 25 Ultra.
I couldn't be happier with my choice of changing cellular platforms. The Galaxy AI has helped proven my striking experiences as well.
In my opinion, you can't go wrong with Samsung Ultra 25!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All Around Amazing Phone
on April 2, 2026
Posted by: pocadot98
[This review was collected as part of a promotion.] Well, for starters, the camera is amazing just like all the other Galaxy-S's have been. The screen is large and the colors/visuals are great. Audio is AMAZING. It's really fast with plenty of storage. It's what a phone should be. I use my cell phone mostly for gaming, and it does SO well, no lag, no lack in the audio or pixels or graphics... I also use my cell for work related things, like photos, using the web, Google, Bixby, etc. Galaxy AI is very helpful as it can answer a lot of my questions. Every generation of these phones gets greater and greater and I'm excited to see what the S26 is all about!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Comfort Zone
on April 2, 2026
Posted by: Melly311
[This review was collected as part of a promotion.] I love this phone. I had the Note prior to this (it was stolen on vegas) , so this was my replacement. The stylis pen was a must coming from the Note so I was happy there was the ultra!
It has great features and I love the size of it.
And the camera quality is AMAZING! I have taken some of the best photos of my grandbabies that we would have never gotten with a professional.
I love it. Its my comfort zone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best samsung phone ever
on April 2, 2026
Posted by: Samsung4ever
[This review was collected as part of a promotion.] I love the galaxy AI features and this device is fast, smooth elegant and reliable.
User friendly interface
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's AMAZING
on April 2, 2026
Posted by: Lovemygalaxy
[This review was collected as part of a promotion.] My s25 ultra is absolutely amazing. The AI is so intuitive and handles everything.to keep me organized for my small business. Ai helps me keeping my correspondence professional and proper grammar and really understands me to get my thoughts relayed, while suggesting next steps and checks in to keep me focused and on track. I never realized how galaxy Ai has truly expanded the future of my small family owned small business.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best there is
on April 2, 2026
Posted by: Tye1
Expertise:Expert
The best phone I ever had and used for a Samsung galaxy phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
awesome phone
on April 1, 2026
Posted by: eskitzler
[This review was collected as part of a promotion.] The phone is awesome in all aspects super fast at everything handed to it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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