Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,223 Reviews)
Rating breakdown 27,223 reviews
5 Stars
23,338
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Galaxy S25 Ultra works amazing
on April 13, 2026
Posted by: Jcarrasquel
[This review was collected as part of a promotion.] Buying the S25 ultra is a upgrade for my old phone the s22plus.
With the S25 ultra I can definitely have the confidence to go out to my job as a news reporter and have all day battery.
The integration with AI is a benefit for the editing, investigation and make more easy my day.
The Camera is the biggest thing!!! The 200 pixel, the perfect zoom and the dual camera works perfect.
I definitely recommend the device
With the S25 ultra I can definitely have the confidence to go out to my job as a news reporter and have all day battery.
The integration with AI is a benefit for the editing, investigation and make more easy my day.
The Camera is the biggest thing!!! The 200 pixel, the perfect zoom and the dual camera works perfect.
I definitely recommend the device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on April 13, 2026
Posted by: Lizzyanne
[This review was collected as part of a promotion.] "I've been using the Samsung Galaxy S25 Ultra for a few weeks now, and overall, I really love it. The performance is fantastic—everything runs smoothly, and the display is stunning. The camera is a big highlight for me, especially in low light, thanks to the bright, clear lens. Plus, Galaxy AI really elevates the experience—it offers smart camera suggestions, helps organize my gallery, and even keeps me on track with daily tasks. My only minor issue is that the phone feels a bit too large for my everyday comfort. Still, if you don't mind the size, it's a powerhouse of a phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
awesome phone !
on April 13, 2026
Posted by: Richboy90
[This review was collected as part of a promotion.] awesome ! best phone of 2025 handz down! Totally reccomend !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love this phone
on April 13, 2026
Posted by: Meguel69
[This review was collected as part of a promotion.] The galaxy ai software has been an awesome addition to the galaxy series. The camera is one of my favorite features the clarity is u unparalleled.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my s25 ultra
on April 12, 2026
Posted by: MommaC
[This review was collected as part of a promotion.] I use my galaxy s25 ultra for everything. Playing games surching the net and i have been learning how to use the galaxy ai at first I did not like it but now I think is amazing it has alot of really nice features technology has come along ways.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
S25ultra battery
on April 12, 2026
Posted by: Chuckit
[This review was collected as part of a promotion.] Unfortunately I am not impressed with this phone. Samsung phone user for 25 years. The battery on this phone is horrible.my S22 ultra that is 3 years old still has a better battery life
Value
2
Response from Samsung USBy R&R Team, April 13, 2026
Hey there Chuckit, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how valuable the lasting battery life of your device is to you every day, and we would love to help you resolve this experience. The battery of your device is designed to maximize automatically after a short period of usage, however, if this is not your experience, we have provided links to guides to help you with this experience at your convenience. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Samsung Community
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great quality, made wellnice big screen
on April 12, 2026
Posted by: Bubbles
[This review was collected as part of a promotion.] I love the size of the screen love that it comes with pen, lots of memory and space and options I'm not tech savvy but I like it more then the A series. Best phone I've had in yrs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung 25 ultra
on April 12, 2026
Posted by: Xero07
[This review was collected as part of a promotion.] Galaxy AI works great most of the times. The reasons of giving this rating is due to the pen is not Bluetooth like previous Samsung models.
Value
4
Written by a customer while visiting Samsung US