Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,223 Reviews)
Rating breakdown 27,223 reviews
5 Stars
23,338
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
4
My Great Galaxy
on April 13, 2026
Posted by: Spitfire
[This review was collected as part of a promotion.] My Galaxy is very reliable and easy to use.
It has not give me any issues.
It has not give me any issues.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 13, 2026
Posted by: Angiet
[This review was collected as part of a promotion.] The Galaxy s25 Ultra is amazing! It has so many features im still learning them! The Galaxy Ai is just great as well!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Rating of Galaxy AI phone
on April 13, 2026
Posted by: DeeDee
[This review was collected as part of a promotion.] Galaxies AI is a great product. I would definitely purchase again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Different from Pixel and as good?
on April 13, 2026
Posted by: Jcs1970
[This review was collected as part of a promotion.] I have owned multiple Pixel phones since the earliest days of their launch. I am very familiar with most everything Pixel (camera, settings and speed). My S25 Ultra is my first foray into a non Pixel Ecosystem. Thus far the S25 has proved to be quite a phone. Much faster and more efficient. However, it doesn't have all the features I was used to on my Pixel but I do not regret changing over to a Samsung. I haven't had my Samsung long enough to see when it will receive its first monthly security update or it's quarterly update. Pixels were very about getting those updates out to Pixel phones early in each month. To sum up, I have been impressed with my S25 thus far but I still need more time with it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I have no words but I will try!
on April 13, 2026
Posted by: longliveworldpeace2005
[This review was collected as part of a promotion.] I used iPhones for many years. Made the big switch in 2025 and got this S25 Ultra. It has made organizing the digital parts of my everyday life SO much easier. Galaxy AI and its many features/benefits has played a big part in this as well. Best phone I have ever owned and I wish I hopped on the Samsung train earlier!! My Buds4 Pro and Watch8 have helped solidify my position on all of this as well. NEVER switching back!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for my daily dev and consulting workflow
on April 13, 2026
Posted by: Johnxnet
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 Ultra for a while now and it has quickly become my main workstation when I'm away from my desk. As someone who manages multiple WordPress and WooCommerce environments, having a screen this sharp and responsive to check site performance or troubleshoot plugin issues on the fly is a lifesaver.
The Galaxy AI features are actually more useful than I expected; I use the summary tools constantly to keep track of project requirements and client notes. Also, the S Pen is perfect for marking up UX improvements or heatmaps while on the go. It’s powerful, fast, and handles my automation workflows and heavy multitasking without breaking a sweat. Definitely the best tool for any digital specialist.
The Galaxy AI features are actually more useful than I expected; I use the summary tools constantly to keep track of project requirements and client notes. Also, the S Pen is perfect for marking up UX improvements or heatmaps while on the go. It’s powerful, fast, and handles my automation workflows and heavy multitasking without breaking a sweat. Definitely the best tool for any digital specialist.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on April 13, 2026
Posted by: BigDaddySloth
[This review was collected as part of a promotion.] The Galaxy Ai is pretty good for when I use it and the phone is great, not to many issues at all and the few I did have was fixed fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has really nice features
on April 13, 2026
Posted by: Camilla926
[This review was collected as part of a promotion.] I love taking photos and these are crispy clean......the phone overall is fast a d very light weight....I love you AI which is great for hands-free...this phone is absolutely the best..
Value
5
Written by a customer while visiting Samsung US