Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,223 Reviews)
Rating breakdown 27,223 reviews
5 Stars
23,338
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Great phone as expected
on April 13, 2026
Posted by: Gaphil
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for everything from work to entertainment, and it’s easily the best phone I’ve owned. The performance is incredibly fast and smooth, whether I’m multitasking, gaming, or streaming. The display is stunning—bright, sharp, and perfect for watching movies or sports.
The camera system is outstanding. Photos come out crisp and detailed in just about any lighting, and the zoom is seriously impressive. I’ve also been using Galaxy AI features daily, especially for photo editing and quick text assistance, and they actually make a noticeable difference in saving time and improving results.
Battery life easily gets me through a full day, even with heavy use, and the build quality feels premium and durable. Overall, this phone handles everything I throw at it without slowing down.
Highly recommend the S25 Ultra if you want top-tier performance, camera quality, and smart features all in one device.
The camera system is outstanding. Photos come out crisp and detailed in just about any lighting, and the zoom is seriously impressive. I’ve also been using Galaxy AI features daily, especially for photo editing and quick text assistance, and they actually make a noticeable difference in saving time and improving results.
Battery life easily gets me through a full day, even with heavy use, and the build quality feels premium and durable. Overall, this phone handles everything I throw at it without slowing down.
Highly recommend the S25 Ultra if you want top-tier performance, camera quality, and smart features all in one device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Ultra is amazing.
on April 13, 2026
Posted by: WootWoot
[This review was collected as part of a promotion.] Gemini AI features are out of this world. The daily features of this phone are on point. I had a traumatic brain injury in 2025 and have become very forgetful. Thanks to the S25 ultra and Gemini it keeps me in track and in the right direction.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone that ive has from Samsung so far
on April 13, 2026
Posted by: Oneviper868
[This review was collected as part of a promotion.] I use this phone for not only everyday usage, but also for my son watching videos, editing photos, ect. This phone is basically a computer in your hands. Anything I need a computer to do, this phone can do it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25Ultra
on April 13, 2026
Posted by: Amanda4444
[This review was collected as part of a promotion.] The Samsung Samsung Galaxy S25 Ultra has been one of the best phones I’ve owned. The screen is sharp, the camera quality is amazing, and the battery easily lasts all day. It’s fast, smooth, and great for taking photos, watching videos, and running multiple apps at once. Definitely worth it if you want a premium phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable, Durable, and Easy to Use
on April 13, 2026
Posted by: JDizzle
[This review was collected as part of a promotion.] I suppose like many people today, I am on my phone a lot. With the exception of the stylus, I use almost every function of my phone much of my waking moments each and every day. Everything from checking bank balances, making payments, making online purchases, making deposits, creating documents & spreadsheets, using AI to help with writing & formatting, making and connecting several callers, researching, using Google Maps, using YouTube videos, connecting to social media, connecting with my Galaxy Watch, in addition to using personal email and 2 business email operations. My phone is my most used work device.
My phone has never failed me!
My phone has never failed me!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on April 13, 2026
Posted by: Cheech01gp
[This review was collected as part of a promotion.] The Galaxy AI feature is great. The cameras is so amazing. Taking notes for work has been a lifesaver.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Furiously Fast and Feature-Rich
on April 13, 2026
Posted by: Drakonas
[This review was collected as part of a promotion.] I have been seriously enjoying this phone. It takes anything I throw at it with ease. I have loaded 250+ apps, and the battery life still keeps going.
Galaxy AI has made things smooth out, from improvements to texting to call transcripts. I really appreciate how many features Samsung has come up with.
The Galaxy Pen opened my world to so many more cool things with my phone. I regularly take notes, doodle, and I even use it to play games at times.
I was not expecting to have a full desktop at my fingertips too. Samsung DEX blew my mind when I first tried the feature.
The camera takes stunning photos in all light levels. Though the videos have some issues with light at times. I don't take much video though, so that's fine.
I will say that the microphone for calls often seems to make my voice sound awful. I didn't have this issue with my last phone. But it's a minor annoyance.
I use this for regular YouTube streaming, and love the speakers. Best I've ever heard in a phone, and I've used a lot.
I love how the profile options and secure folder can keep my work life separate. Samsung did a good job with their Samsung OneUI. I haven't owned a Samsung before but I am pleasantly surprised.
The speeds on cellular and Wi-Fi are very awesome though.
All in all, I feel confident I'll have this as my daily driver for years to come.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on April 13, 2026
Posted by: Myreview
[This review was collected as part of a promotion.] This phone has all the features that I need and I love Galaxy AI!
Value
5
Written by a customer while visiting Samsung US