Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,217 Reviews)
Rating breakdown 27,217 reviews
5 Stars
23,333
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Pretty good heavy usage
on April 27, 2026
Posted by: Starfields
[This review was collected as part of a promotion.] Phone stays cool, has a long battery life even when set to 80% to preserve battery life.
Charges fast, even at 25w charging, still pretty fast.
Charges fast, even at 25w charging, still pretty fast.
Don't play alot of games but am constantly in teams, zoom calls; handles it without issue.
Great screen too, not sure why the 4k resolution is not set as the standard out the box but it's a quick fix.
Great screen too, not sure why the 4k resolution is not set as the standard out the box but it's a quick fix.
Overall, would recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features. Fantastic camera.
on April 27, 2026
Posted by: Grandpabot
[This review was collected as part of a promotion.] Great features. Fantastic camera and editing software. The built-in Galaxy AI is very useful and fun to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 27, 2026
Posted by: DuelArkwright
[This review was collected as part of a promotion.] I love this phone. It workes great and has not let me down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Never a regret
on April 27, 2026
Posted by: Crystal552
[This review was collected as part of a promotion.] Samsung is the best brand out there there cameras are better than apples by far and I have never once has a problem with my phone and I am a long time Galaxy user this is the o ly.phone I prefer to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on April 27, 2026
Posted by: Alonzo
[This review was collected as part of a promotion.] I have been utilizing the Samsung Galaxy S25 Ultra for over a year. My appreciation for the product line dates back to the Galaxy S7. While I have experimented with various Android devices, they have consistently fallen short of my expectations. Samsung phones, in contrast, have consistently offered a superior array of features, extended battery life, and enhanced performance. I have never encountered any issues with Galaxy phones. As an Android enthusiast, I value the ability to explore and test diverse applications, often prior to their public release.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, but bad choices.
on April 27, 2026
Posted by: Whatever
[This review was collected as part of a promotion.] This is a great phone and has done great by me, but Samsung's choice to remove Ear Buds from the Wear app with 8.0 stinks. Now you have to s p enter time digging through Bluetooth settings to get the same information/settings. Worse yet one bad tap and you unpaid them. Sometimes engineers need to not fix what isn't broke!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung
on April 27, 2026
Posted by: Natron13
[This review was collected as part of a promotion.] I love my Samsungs I always will people try to get me to switch to iPhones and I won't do it they're reliable good battery life good cameras fairly durable And does everything I need it to do
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great galaxy device
on April 27, 2026
Posted by: Daniel
[This review was collected as part of a promotion.] I’d rate it 4 out of 5.
The experience feels solid overall: it’s easy to use, responsive, and handles the core tasks well. I also like that the design feels clean and straightforward, which makes it simple to get started without much learning curve.
What stands out most is reliability. It does what I expect it to do without unnecessary friction, and that makes it feel dependable in daily use. A few refinements could make it even better, but as it stands, it’s a strong and polished device.
Overall, I’d describe it as good value and very usable, with just enough room for improvement to make it excellent.
The experience feels solid overall: it’s easy to use, responsive, and handles the core tasks well. I also like that the design feels clean and straightforward, which makes it simple to get started without much learning curve.
What stands out most is reliability. It does what I expect it to do without unnecessary friction, and that makes it feel dependable in daily use. A few refinements could make it even better, but as it stands, it’s a strong and polished device.
Overall, I’d describe it as good value and very usable, with just enough room for improvement to make it excellent.
Value
5
Written by a customer while visiting Samsung US