Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,216 Reviews)
Rating breakdown 27,216 reviews
5 Stars
23,332
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
1
I DON'T recomend to NO One BUY THIS GARBAGE!!!!
on April 30, 2026
Posted by: Vieve
Please Don't waist your money buying this Garbage ! this is HORRIBLE 😡 is the worst of the worst !
Response from Samsung USBy R&R Team, April 30, 2026
Hi there Vieve, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand how distressing it can be when your device is not meeting your expectations in functionality, and we would love nothing more than to help you resolve your frustrations. Without knowing the details of your experience with your device, we have provided a link to the Samsung Support Team. They can assist you directly through chat with any frustrations you are experiencing. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite phone to date
on April 30, 2026
Posted by: MMoura84
[This review was collected as part of a promotion.] This Galaxy phone has the best AI features I've ever seen on an android phone. The tools is has helps drive my business and social media. It's worth every penny. I am so impressed with its ability to fix photos shot too dark in tricky lighting.
Highly recommended 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
,Privacy....
on April 29, 2026
Posted by: Love to shop 2
SAMSUNG IS KING. Join the privacy team...
The You, Samsung for all an everything inbetween.
Sometimes a company helps more than youll realize....100% true
The You, Samsung for all an everything inbetween.
Sometimes a company helps more than youll realize....100% true
Written by a customer while visiting Samsung US
Customer Rating
5
Everything a good daily phone should have
on April 29, 2026
Posted by: VJ0906
[This review was collected as part of a promotion.] As a student, I use the S25 ultra for daily activities, study, and games. One particular reason I got this Galaxy AI phone was the pencil, which allows me to take notes. With a price point similar to most top level phones from other brands, along with a 7 year update guaranteed, this was the best choice!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 29, 2026
Posted by: Mexicotaco1
[This review was collected as part of a promotion.] Amzing phone with great features love the camera great for watching movies and streaming.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome
on April 28, 2026
Posted by: Acehood1183
[This review was collected as part of a promotion.] This Samsung s25 ultra is one of the best phones on the market it can do everything you need it to do plus much more all at once it's phenomenal, it surprise me plus not to mention the galaxy AI future. It's gives me all the updates I need for the day and if I have questions galaxy AI is always there to help me out. I mainly use my phone for business but always find myself using it for movies and game lol
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome
on April 28, 2026
Posted by: Acehood1183
[This review was collected as part of a promotion.] This Samsung s25 ultra is one of the best phones on the market it can do everything you need it to do plus much more all at once it's phenomenal, it surprise me plus not to mention the galaxy AI future. It's gives me all the updates I need for the day and if I have questions galaxy AI is always there to help me out. I mainly use my phone for business but always find myself using it for movies and game lol
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome
on April 28, 2026
Posted by: Acehood1183
[This review was collected as part of a promotion.] This Samsung s25 ultra is one of the best phones on the market it can do everything you need it to do plus much more all at once it's phenomenal, it surprise me plus not to mention the galaxy AI future. It's gives me all the updates I need for the day and if I have questions galaxy AI is always there to help me out. I mainly use my phone for business but always find myself using it for movies and game lol
Value
5
Written by a customer while visiting Samsung US