Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,215 Reviews)
Rating breakdown 27,215 reviews
5 Stars
23,331
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Incredible durability
on May 17, 2026
Posted by: JohnR99
from Chicago
Expertise:Expert
As you can imagine your phone has become an irreplaceable part of your everyday life. I was doing laundry and my Samsung Ultra must have fell into the basket. My phone went through a complete wash cycle. I was devastated and feared the worse. When the cycle finished I saw my phone on top of the pile of clothes. To my surprise my Ultra was still on and working perfectly fine. Matter a fact the phone received messages while it was being washed. This is one tough phone and I would strongly recommend it as a phone that stands above the rest.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone only had it a short time but perfect
on May 17, 2026
Posted by: Tdv40268
[This review was collected as part of a promotion.] Galaxy AI has been awesome i love how easy it makes my day android the phone is so beautiful very fast android all around great love it I will be staying with samsung for the long haul
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest product on the market today.
on May 16, 2026
Posted by: Sonyasonya
[This review was collected as part of a promotion.] Samsung had outside themselves. The camera is astounding. The battery is long lasting and it is heavy duty
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S25 Ultra
on May 16, 2026
Posted by: BigMike149
[This review was collected as part of a promotion.] I'm disappointed that the pen is no longer Bluetooth. I also miss the infrared and a headset that comes with the phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Features everything useful
on May 16, 2026
Posted by: MamaKelly
[This review was collected as part of a promotion.] I upgraded from an S23 ultra and the improvements have been great. Camera an vi d to easy and great pictures. Galaxy AI use very helpful when needed work, Communicationand Fun. I love using Alexa on the phone to read my library or audible anywhere. I use it to watch movies on Prime. Very help and replaced many jobs my computer used and most my tablet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Game Booster & Modes
on May 16, 2026
Posted by: Nathanxff
[This review was collected as part of a promotion.] I use my Samsung phone mostly for Free Fire, YouTube, and school stuff. Game Booster actually helps my games feel smoother and I notice less lag when I play for a long time. The battery is pretty good too because I can play without charging every few hours. I also tried some Galaxy AI features and they’re useful for quick searches and editing. Overall I’ve been enjoying this phone a lot and it been 2 years since I had it and it still feels great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
By Far The Best Phone I've Ever Owned!
on May 16, 2026
Posted by: Mellyz
[This review was collected as part of a promotion.] I don't believe I've used Galaxy AI yet even though I have had this phone since it first came out. I remember the first day it arrived I was so excited. I love the color options and have never ever had a problem with it whatsoever. The charge lasts me all day, even if I'm on it for quite a few hours during the morning hours while my kid is in school. It's by far the best phone I've owned. So much so that I'm passing it down instead of trading it in. I don't mind the price I paid at all, because it's definitely worth it. There are so many amazing features on this phone, to the point that I haven't even explored all of them as of yet. I have recieved multiple compliments on the style, quality of videos, pictures, among many others. I am forever an Android fan, and Samsung is legit the only brand that I've never had one single complaint about. The perks, the company itself in whole is remarkable. I wholeheartedly am happy with my phone 1,0000%
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Charging Time Lasting
on May 16, 2026
Posted by: Thechillaxin
[This review was collected as part of a promotion.] I love the features and phone overall. However, I'm still having issues with battery charges
lasting. Updated to new UI 8.5. Waiting to get back to 60+ hrs per .charge
lasting. Updated to new UI 8.5. Waiting to get back to 60+ hrs per .charge
Value
4
Written by a customer while visiting Samsung US