Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(29,314 Reviews)
Rating breakdown 29,314 reviews
5 Stars
25,107
4 Stars
3,291
3 Stars
570
2 Stars
161
1 Star
185
86%of customers recommend this product.
(
1,137 out of
1,326)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Easy to use features great for work and personal
on June 14, 2026
Posted by: Annabanana
[This review was collected as part of a promotion.] I'm not really tech savy, with this phone I am easily able manage personal and work calenders and all other correspondents. I spend more time than I probably should watching reels, streaming shows/movies and playing my games. Battery charges quickly and is long lasting. Camera is good im not really into taking photos but the photos I did take are great. All said and done this phone was a great fit/buy for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has amazing features
on June 14, 2026
Posted by: Galaxynerd
[This review was collected as part of a promotion.] I love the galaxy s25 ultra, the cameras are absolutely amazing, the added s pen makes working and editing a breeze, and the galaxy ai is next level, its been a massive improvement and help to those tedious everyday tasks, I would definitely recommend dropping those other guys and grab yourself a real phone, a galaxy s25 ultra with the impressive galaxy ai, you wont regret it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love how everything is integrated together
on June 14, 2026
Posted by: Crazybada
[This review was collected as part of a promotion.] I use my phone for both work and personal life.
I love how easy it is to use the AI features on the home screen and within other apps.
I really love how both the software and the phisical device is integrates together.
I love how easy it is to use the AI features on the home screen and within other apps.
I really love how both the software and the phisical device is integrates together.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great! This is why I buy Samsung.
on June 14, 2026
Posted by: Gatordptatc
[This review was collected as part of a promotion.] I love my Galaxy S25. I use it to stream, schedule events, stay in touch with family, and many other things. You name it.
My only complaint is that the S pen is now inactive and cannot be used to control the phone. I also wish Samsung would bring back the ability to add memory with an SD card slot.
My only complaint is that the S pen is now inactive and cannot be used to control the phone. I also wish Samsung would bring back the ability to add memory with an SD card slot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my device but there's one flaw
on June 13, 2026
Posted by: Bambalycious
[This review was collected as part of a promotion.] Galaxy AI has really came a long way I'm pretty impressed. My camera features are extraordinary and I love the phone features, the only flaw is there is no way to lock in the s pen, it needs a closing cover of some sort since it comes out every time I drop my phone(which I do often unfortunately) but it comes out way too easy and now I've lost it without knowing it happened
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great overall experience.
on June 13, 2026
Posted by: R38658
[This review was collected as part of a promotion.] 1. Great processing power.
2. Great display.
3. Great Samsung software to make phone in top shape.
4. Great Samsung ecosystem.
2. Great display.
3. Great Samsung software to make phone in top shape.
4. Great Samsung ecosystem.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!
on June 13, 2026
Posted by: Nikkigrl303
[This review was collected as part of a promotion.] There are so many amazing features. I went to a few concerts in the last year and the cameras are GREAT!
The Ai phone editing is so cool and handy.
I love being able to customize my stuff, the new options are why I'm a Samsung girly, have been for years. For a long as I can remember I've always had a galaxy, and they just keep getting better and better.
The Ai phone editing is so cool and handy.
I love being able to customize my stuff, the new options are why I'm a Samsung girly, have been for years. For a long as I can remember I've always had a galaxy, and they just keep getting better and better.
The only thing that made me sad was the lack of abilities with the SPen.
I've had this phone about a year and I keep learning more reasons to love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So Many Features, It Does Everything + More
on June 13, 2026
Posted by: Ladytcat2003
[This review was collected as part of a promotion.] I upgraded my Note 9 after having it for 8+ years...it was time. This phone has so many features that, here I am over a year with it, and I still haven't used all of the features it has. It also has 2 Sim card slots, so I can add an additional phone number without having to have a seperate phone, if I want to use it as a business phone as well. I have used the "Galaxy AI" to get specific information on searches I've done. That has been TREMENDOUSLY helpful. It's a learning curve for me being a senior but I'm learning. The only 2 things I wish is that they kept the wired headphone port, so charging and listening to music/books/movies,etc...) while charging the phone is possible. And came in more distinct colors, as the gray and the lavender/purple pretty much look the same(light & matalic). But they are still nice colors. I thoroughly enjoy the on board stylus. As a senior with arthritic hands sometimes it's difficult to tap the appropriate buttons on the keyboard, anybody with "word prediction" understands my issue, the on board stylus is definitely a game changer for me. The camera is excellent, but for the fact that there is a significant delay in shutter speed when trying to take a fast picture. If the subject of the picture isn't stationary, chances are you'll miss the picture. But I really don't know if it's a phone issue or a me really "not knowing what I'm doing" issue. There may be something in my settings that I need to do. Anyway, I definitely recommend this phone.
Value
5
Written by a customer while visiting Samsung US