Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,214 Reviews)
Rating breakdown 27,214 reviews
5 Stars
23,330
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Its a samsung they juat get better everyvyear
on May 21, 2026
Posted by: Robert83
[This review was collected as part of a promotion.] I love my samsung because I feel free to do with and enjoy it as I please. The a.i features are a plus but I have always found samsung phones to give me the space to set up lole I want and thag will be the reason I always choose a samsung over the competition.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone with built-in AI is amazing
on May 21, 2026
Posted by: Jes2025
[This review was collected as part of a promotion.] The implementation of Galaxy AI on this phone is fantastic. It's incredible what you can do. It allows you to summarize extensive lesson plans, which is great for both teachers and students, in a simple way. You can search within photos. You can generate new images with AI. Most of the most used apps are linked to AI.On the other hand, the cameras are great, taking good photos and with improvements in video stabilization.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on May 21, 2026
Posted by: Misdinkerdawn
[This review was collected as part of a promotion.] I love this phone. The AI assisted features on this phone are endless. I can set multiple alarms and wake up to a pleasant song, my weather and the news. The videos in pitcher quality on this phone are out of this world. For someone who's not very text savy with photos and videos this phone does it all. With a push of a button, I get professional quality photos. The motion view is an awesome feature. I can go to a loud rock concert and have a video with the quality of the image and sound the looks professionally produced. The sound quality as is as if it had been produced in a studio. I love all the features that allows me to omit unwanted items in my photos to give me a clean and precise view. You can also create your photo with a text message across it to send for birthdays, anniversarys, or just to say, I'm thinking of you, to someone special. I love using Bixby to assist with handsfree voice commands. The storage and the battery life on this phone is the best I've ever had in any phone. This is an awesome phone. Thank you Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on May 21, 2026
Posted by: Misdinkerdawn
[This review was collected as part of a promotion.] I love this phone. The AI Galaxy capability assist someone who is not tech-savvy to be able to produce beautiful pictures professional quality videos and assist with hand free voice commands. It's just amazing. I can go to a loud concert and get videos with the audio that sounds like I'm listening to a professionally produced studio song. There is so much I can do with a spoon that i'm still learning new techniques and tricks after a year. The motion view phono aspect is spectacular. This would be for anyone who wants the ease of just pushing a button, but get results of a professional produced image or video. Thank you Samsung. Thank you so much.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek premium phone
on May 21, 2026
Posted by: Nasa22
[This review was collected as part of a promotion.] premium phone with a massive vibrant display that makes everything look amazing (videos, photos, apps ✨). Highly responsive & the speed is unreal — zero lag even with multitasking and games. The camera delivers crisp, detailed shots in almost any light, and the battery easily keeps up with a full day of heavy use. Sleek design, powerful performance. Definitely a powerhouse phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on May 21, 2026
Posted by: Alex1582
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is truly beautiful . Its battery lasts ages, giving you enough juice for the entire day without any worries. The camera is next level, taking photos and videos with incredible quality, even at night. And the display, well, it’s a luxury, colors looks vibrant and everything feels so smooth, the Galaxy IA is impressive as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on May 21, 2026
Posted by: Alex1582
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is truly impressive. Its battery lasts ages, giving you enough juice for the entire day without any worries. The camera is next level, taking photos and videos with incredible quality, even at night. And the display, well, it’s a luxury, colors looks vibrant and everything feels so smooth, the Galaxy IA is impressive as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Strong performance, but AI assistant integration c
on May 21, 2026
Posted by: alphabravo
[This review was collected as part of a promotion.] The phone performs very well for everyday use. Performance is fast, the display is excellent, and the overall experience is smooth for common tasks.
The Galaxy S25 Ultra includes useful AI features, but the AI assistant integration for daily phone tasks could be stronger. It would be helpful if the assistant were more deeply integrated into routine actions like organizing tasks, managing information, and assisting across apps automatically.
Overall, it is a powerful and reliable device, but deeper AI assistant integration would make the experience even better.
Value
4
Written by a customer while visiting Samsung US