Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(26,992 Reviews)
Rating breakdown 26,992 reviews
5 Stars
23,185
4 Stars
2,988
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Incredibly Fast with Epic AI Features
on May 22, 2026
Posted by: WHITEARMOR
[This review was collected as part of a promotion.] After spending plenty of time with this phone, I can confidently say it is a powerhouse. It delivers incredibly fast, buttery-smooth performance, but what truly sets it apart are the AI features that have seamlessly integrated into my daily routine.
Pros
Performance: Incredibly fast and buttery smooth during daily use.
Standout AI Features:
Circle to Search: An absolute staple that I use multiple times every single day.
Circle to Search: An absolute staple that I use multiple times every single day.
AI Call Assistant: Epic for screening calls and managing voicemails, making it incredibly easy to avoid scams.
Daily Automation: Seamlessly handles setting all of my reminders and alarms.
Creativity: Excellent AI tools for editing images and creating custom greeting cards.
Audio Quality: The speakers sound fantastic and offer an enjoyable, crisp quality for listening to podcasts.
System Control: Bixby works great for smoothly navigating and controlling internal phone features.
Cons
Low-Light Camera: While the cameras are generally good, the low-light and night performance definitely has a lot of room for improvement.
Battery Life: Nothing to write home about. It isn’t spectacular, but it is acceptable and gets the job done.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best device
on May 22, 2026
Posted by: Mike123
[This review was collected as part of a promotion.] Galaxy AI actually seems good for what you get. I like the choice between Gemini and Bixby so I can choose what I like best. With Galaxy I don't feel locked in to an ecosystem like I do work other phones. Plan to have this phone a long time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Travel Memories +More
on May 22, 2026
Posted by: Cupcakes29
[This review was collected as part of a promotion.] I am so happy the quality of photos from a cellphone have gotten so much better. I don't need to be packing a 35mm camera anymore and standing out as a tourist when traveling abroad. Less weight, many functions, and beautiful crisp colorful travel photos keep me even more attached to my phone which is so much more than a phone now. Maps, conversion and translate apps, airlines, hotels and tour companies all at my fingertips make travel so much easier. If I don't know something, I have Galaxy AI to ask for answers to make decisions. And having the Samsung Galaxy Ultra size, makes viewing everything much easier on the eyes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone overall and best camera by far
on May 22, 2026
Posted by: JTRacer15
[This review was collected as part of a promotion.] I love the galaxy Ai and I use it for pictures ect. Also drones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone has exceeded my expectations. I
on May 22, 2026
Posted by: Purplerose
[This review was collected as part of a promotion.] I rnjoy the ease and all the information Galaxy AI helps me retrieve.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on May 22, 2026
Posted by: Chris34288
[This review was collected as part of a promotion.] Amazing phone for what I do. Mentioning Galaxy Ai.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I enjoy the low latency and smoothness
on May 22, 2026
Posted by: Jaxdun
[This review was collected as part of a promotion.] There are not many bugs and is very smooth. I enjoy that you can use samsung dex to turn it into a work station and connect to a TV or monitor. Also, it has a long lasting battery and stays cool in my had. But, one thing is that it is slightly bulky and heavier than other options but for the large oled screen I in my opinion think its worth the extra wight and I also like taking notes on paper but it more essayer to have it all in one place and the comfortably of the s pen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My New Phone S25 Ultra
on May 22, 2026
Posted by: Wasparilized
[This review was collected as part of a promotion.] I am disabled and can't use my hands very well anymore so when I got the Galaxy S25 Ultra and started finding out all of its features especially the AI oh my goodness 😳 that was so exciting all its cool features along with bixby PC link copilot wallet and I still haven't learned everything yet because I have only had it for 3 days but with all my doctor, physical therapy, dental, etc.. it has been so amazing in helping me keep track of, then PC link is amazing, and oh my the camera is absolutely amazing i give it 10 stars .
Value
5
Written by a customer while visiting Samsung US