Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,185 Reviews)
Rating breakdown 27,185 reviews
5 Stars
23,306
4 Stars
3,013
3 Stars
529
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
4
Great product. Love the camera and storage
on July 7, 2026
Posted by: Lakay1
[This review was collected as part of a promotion.] Love the AI functionality. This device response quicker and more accurately than before. Camera is great. I like the scan option. Overall I love this device
Value
4
Response from Samsung USBy R&R Team, July 9, 2026
Hi there Lakay1, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are enjoying the enhanced capabilities of Galaxy AI, quicker response times, and camera quality. We have provided a link to the Samsung Support Team to assist you any time you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Love the device but the speaker blew
on July 9, 2026
Posted by: Saerick
[This review was collected as part of a promotion.] Everything about this device is everything I need. The galaxy AI is awesome. The screen and cameras are incredible. My only gripe is the speaker at the bottom blew after it got wet.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful device with superfast performance.
on July 10, 2026
Posted by: Moon2026
[This review was collected as part of a promotion.] Super fast performance in every category. I like the export raw feature in camera for taking photos. The top notch video streaming is one of a kind. I have bought this in black Friday deal. It is a complete value for money. Although the battery backup is a bit less compared to the other elite category phones, the super fast charging feature is awesome. Additionally, Galaxy AI feature makes your user experience smoother.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my s25 ultra!
on July 11, 2026
Posted by: KATASTR0PHIC
[This review was collected as part of a promotion.] I love my S25 ultra ! The cameras are just amazing and the screen definition is just as amazing. I have always been a huge Samsung fan. From there devices to refrigerators ! I am always using Galaxy AI. It is so helpful in everything from daily use to all my projects. Thank you Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ever the Same...Better Every Day!
on July 13, 2026
Posted by: JayRyan
from Central Indiana
Expertise:Intermediate
I've never been brand biased like alotta people get about their phones especially... but when I think about it, I SHOULD BE!
My Galaxies have ALWAYS held up well beyond the annual model upgrades--I believe my very first was a S5, but I never genuinely felt as if I was hanging on to an obsolete or inferior product. Just like my S25Ultra still impresses me: never failing to improve in all aspects to the point it's as if im barely still only beginning to know my own best friend! But the advertisers r already telling me it's that time again whenever im ready LOL
My Galaxies have ALWAYS held up well beyond the annual model upgrades--I believe my very first was a S5, but I never genuinely felt as if I was hanging on to an obsolete or inferior product. Just like my S25Ultra still impresses me: never failing to improve in all aspects to the point it's as if im barely still only beginning to know my own best friend! But the advertisers r already telling me it's that time again whenever im ready LOL
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 13, 2026
Posted by: brosn76
[This review was collected as part of a promotion.] Great for daily use. Specs are great. It's snappy and has plenty of space. Wish for SD card slot.
Value
5
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5
Value
5