Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(26,984 Reviews)
Rating breakdown 26,984 reviews
5 Stars
23,177
4 Stars
2,988
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Great phone
on May 25, 2026
Posted by: DarkWolf
[This review was collected as part of a promotion.] battery lasts a long time with heavy use Watching videos playing games and streaming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
GOOD but Not Great
on May 25, 2026
Posted by: Affinityss
[This review was collected as part of a promotion.] All the downlet works pretty good has a lot of glitches and not too fast charging
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
S25 ultra review.
on May 25, 2026
Posted by: Marthur140
[This review was collected as part of a promotion.] Since buying phone I have loved the experience owning the new S25ultra. The camera features are so awesome. The high resolution features are great. I often take family photos and the AI features are a great help in editing the photos. I often use the S-pen in editing documents. Its smooth and really enhances the productivity of my work.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love it
on May 25, 2026
Posted by: Kitakita
[This review was collected as part of a promotion.] Great phone works amazing and its a great color and
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Solid phone
on May 25, 2026
Posted by: JoshA95
[This review was collected as part of a promotion.] Definitely a worthwhile option. Miss the edge screen. Has been reliable for a couple years now.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I really adore this phone. Runs smoothly.
on May 25, 2026
Posted by: Jakey813
[This review was collected as part of a promotion.] Everything about this phone i really love. Apps run smoothly, its easy to download and change features, and themes. Galaxy AI had really helped me on a daily basis. From timers, to appointment reminders, or just random questions the kids want to know. Every time I upgrade to a new Samsung phone the features and usability seem to get better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Performance, But Missing Some Polish
on May 25, 2026
Posted by: sendtonirav
[This review was collected as part of a promotion.] I’ve been using my new Galaxy S25 Ultra primarily for work and streaming. Overall, the phone is a powerhouse with a stunning display and impressive performance. Galaxy AI features have been helpful for summarizing notes and editing photos quickly.However, I have a couple of concerns. The battery life hasn't quite lived up to expectations for a flagship device, often feeling a bit tight by the end of a long day. Additionally, I’m disappointed that it doesn't offer all of Google’s standard features. Specifically, the experience for setting up and switching between multiple accounts is cumbersome and not as seamless as it is on other Android devices. It's a "good" phone, but these software and battery hurdles keep it from being perfect.
Galaxy ai by itself is great.
Galaxy ai by itself is great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing 5-star performance and display
on May 25, 2026
Posted by: LovemyS25ultra
[This review was collected as part of a promotion.] I am incredibly satisfied with the Galaxy S25 Ultra. The performance is incredibly fast, handling everything from intensive multitasking to demanding applications without a single stutter. The screen is stunningly bright and clear, and the battery life easily carries me through a full day of heavy use. The camera quality is also outstanding, capturing sharp, detailed photos in any lighting condition.
The only downside is that the S Pen no longer controls the camera like it did on the S24 Ultra. I really wish it still had that functionality for remote shots. However, the phone is still a five-star device all around for its incredible hardware and performance.
The only downside is that the S Pen no longer controls the camera like it did on the S24 Ultra. I really wish it still had that functionality for remote shots. However, the phone is still a five-star device all around for its incredible hardware and performance.
Value
5
Written by a customer while visiting Samsung US