Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(27,192 Reviews)
Open Ratings Snapshot
Rating breakdown 27,192 reviews
5 Stars
23,311
4 Stars
3,014
3 Stars
529
2 Stars
156
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,322
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
This product has changed the way I look at phones
on June 29, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] With Samsung's very high-definition camera, the Galaxy AI and the way it can use everything and anything that I need on the go. It is very useful and a very handy tool to use and keep on me very fast response times very quick movements very good camera good looking screen very high-quality build
Good storage, it's simply the best phone on the market for what you can do with it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best device yet!!
on June 29, 2026
Posted by: Ktgrimm
[This review was collected as part of a promotion.] I seriously love my Galaxy S25 Ultra because it feels like it was made for everything I actually do every day. The screen is incredible, the camera makes every picture look next-level, and everything runs so fast and smoothly that I never feel held back. I love how premium it feels in my hand and how it has so many features that make life easier, whether I’m taking photos, watching videos, working, or just messing around. I also love how Galaxy AI makes things so much easier with smart features that help me get things done faster, edit photos, organize ideas, and make everyday tasks feel more effortless. It’s more than just a phone, it’s one of those things I use constantly and genuinely enjoy having.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's great, takes better pictures than friends wit
on June 29, 2026
Posted by: BTW7577
[This review was collected as part of a promotion.] Galaxy AI works well with this phone. I see no reason to upgrade if you have this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use
on June 29, 2026
Posted by: Bearorder66
[This review was collected as part of a promotion.] The galaxy AI is super easy to use if you mot that much into AI or wondering where to start this is amazing the pictures option is fun to explore and modify
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ultra is the Upgrade you want
on June 29, 2026
Posted by: Charles
[This review was collected as part of a promotion.] I use my ultra to stream multiple apps, I use the Microsoft 365 and the AI apps to find answers. The phone is fast efficient and very helpful!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The ultimate all-in-one fully loaded phone.
on June 29, 2026
Posted by: KingdomLegacy
[This review was collected as part of a promotion.] I finally upgraded from my Note 10 Plus, and the technological leap is incredible! This new phone is fully equipped, and having Galaxy AI built right in makes multitasking incredibly easy. Plus, you already know I couldn't give up my stylus.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Customizable, User Friendly, Best for Me
on June 29, 2026
Posted by: Haleidi3n
[This review was collected as part of a promotion.] The customizable features in this device are extraordinary, the ability to change so much to match what I need or want, from backgrounds, to app organization, and even UI changes and Theme's. Not to mention the ability for Galaxy AI to set up tasks and reminders and respond so organically to my questions and prompts. 10/10 staying with Galaxy phones to utilize all they offer!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Top of the line phone
on June 29, 2026
Posted by: SandManX13
[This review was collected as part of a promotion.] Wow this phone is something else. I use it for all of my activities throughout the day and has yet to fail me yet, it's sleek and premium feeling for its size and super fast and snappy while playing mobile games. Also the Galaxy AI has helped out a ton in alot of scenarios, overall I would give this phone a 10/10 for sure i haven't had a single problem with it yet.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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