Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(26,970 Reviews)
Rating breakdown 26,970 reviews
5 Stars
23,166
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
4
Excellent and fast phone, too much AI on camera
on June 29, 2026
Posted by: Cloves
[This review was collected as part of a promotion.] This phone has great feel, super fast and reliable (received S25 Ultra 1tb, last month).
As expected speed, screen and general quality was great.
The only reason it cannot be 5 star us the AI features went to far on many images making them really bad for zoomed in bug/plant shots.
Once AI features were mostly turned off he camera quality far exceeded expectations.
As expected speed, screen and general quality was great.
The only reason it cannot be 5 star us the AI features went to far on many images making them really bad for zoomed in bug/plant shots.
Once AI features were mostly turned off he camera quality far exceeded expectations.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Cell Phone
on June 29, 2026
Posted by: Masterynck
[This review was collected as part of a promotion.] The cell phone is amazing; it's the fastest and most stable device I've had in years. The quality of the screen, sensors, and camera are really good. I'm missing the Bluetooth Pen, but besides that, it's the best cell phone ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This has been the best phone I have ever had.
on June 29, 2026
Posted by: RCChartier
[This review was collected as part of a promotion.] I use it to control all my smart controllers AC light thermostats.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love everything
on June 29, 2026
Posted by: Jonas45
[This review was collected as part of a promotion.] Great quality the ai helps me with everything calls are great picture is great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra/Galaxy S10 Tablet/Galaxy Book 5
on June 29, 2026
Posted by: DarrelBC
[This review was collected as part of a promotion.] This is my 4th Samsung phone product. I also own an S10 Tablet and an Galaxy laptop and I love how all three devices are synchronized with each other.
I travel alot for work and I am able to be productive no matter where I am at.
I use Gemini AI app on my phone and laptop on a daily basis and the history remains on each device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great!
on June 29, 2026
Posted by: Mamadip
[This review was collected as part of a promotion.] I'm looking for a upgrade from my Samsung S22 ultra to something like the this one. It's light weight and run faster than mine. The galaxy AI has helped me though a few things. Answering simple questions about things and or ideas for stretching food. I just wish it was more cost effective. It's out of my budget right now. I'm looking to upgrade soon to this phone or the newer model that's out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and responsive and super product
on June 29, 2026
Posted by: JJCruz
[This review was collected as part of a promotion.] Great phone over all with awesome processor . It also has superb cameras.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect upgrade from s10 5g
on June 29, 2026
Posted by: MacARoni
[This review was collected as part of a promotion.] My old samsung s10 5g was having issues due to bad mobile internet service then one day it was getting worse, no 5g network at all, when it wont connect to internet, I was forced to get myself new phone, after I got samsung s25 ultra, I was really happy and able to finally have 5g network and better service, I love this phone soo much im willing to keep it as long as I need to, plus I love galaxy Ai features, one of the best way to modify and use almost anything
Value
5
Written by a customer while visiting Samsung US