Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(26,973 Reviews)
Rating breakdown 26,973 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
514
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
4
Almost Ultra, but Not Quite There
on February 11, 2025
Posted by: TroyDh
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is lightweight and comfortable to hold, with a rounded design that feels premium. Performance is fast and smooth, making daily tasks effortless. However, the S Pen design feels off, and the removal of Bluetooth connectivity is a step backward. Sound quality is also inconsistent with YouTube and videos, which is disappointing. While it’s a great phone, the S24 Ultra felt more deserving of the "Ultra" name.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very classy and modern feel
on February 11, 2025
Posted by: JUNIOR
[This review was collected as part of a promotion.] The device itself feels solid and modern in your hands, I love the design and aesthetics of it!!!
The camera is the same as the past few iterations, and basically all the same as previous S24 and S23 variants all around but this one has AI that really helps!
The AI works well for what it does, and mixed with the seamless actions across apps it really does make you feel like it was almost worth paying so much for it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ive ever had.
on February 11, 2025
Posted by: Izzylovessamsung
[This review was collected as part of a promotion.] This is the best phone I've ever had, the quality and design is immaculate. The images and videos taken from this phone are amazing, I would recommend this phone to any new user that is wanting to get a new phone. Will be getting another one if I get more money to purchase 1.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Battery life on the S25 Ultra is fantastic!!
on February 11, 2025
Posted by: Coldheat06
[This review was collected as part of a promotion.] Battery life on the S25 ultra is fantastic!! along with the functional smoothness of the operating system. One UI 7 has gone above and beyond expectations, everyday usage of the keyboard along with notifications and additional information that is given to me helps me utilize my phone along with becoming more efficient in my day.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S24U to an S25U = WORTH IT
on February 11, 2025
Posted by: Rolyn1
[This review was collected as part of a promotion.] I came from the S24U the jump was well worth it. Plus trade in. You're dumb if you don't do it. Gorgeous display, fast, amazing battery life, couldn't be happier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone hits every mark on the head, great job!
on February 11, 2025
Posted by: Immortalz34
[This review was collected as part of a promotion.] I usually wait 3 to 4 models of the note/galaxy phones to come out to trade up... I had the s22 ultra and had been waiting patiently for the new s25 ultra to come out.. better phone. Processing speeds, camera, hidden features that most dont really notice or experience.. once u got the phone it was an instant satisfaction.. the animation was smooth and flawless.. colors popped.. the feel of the phone. The sound quality. Just refreshing to be able to spend money and know you made a great purchased rather then feel like you regret ever making a change and then knowing you can't go back even if you wanted to .. just felt great all around with my new s25 ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra Great Upgrade
on February 11, 2025
Posted by: fuelbizkit
[This review was collected as part of a promotion.] Love the seamless actions between apps. I use my phone all day long, great battery life, excellent screen resolution and amazing quality photos. A perfect upgrade from my S23 Ultra!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This is not better that the S23 ultra
on February 11, 2025
Posted by: Texasrican123
[This review was collected as part of a promotion.] The pencil is not bluetooth connection, so is not able to take photo. The pictures look so nice but could be better if the pencil is able to take pictures
Value
3
Response from Samsung USBy R&R Team, February 12, 2025
Hi there Texasrican123, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know that it can take some time to adjust when some of your favorite features of your device have changed. We have provided a link to an article to help you discover the functionality of the redesigned S Pen. We have also shared a link to the full device manual to help you discover both voice and hand controls for your camera you can use for the functionality you seek. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US