Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,195 Reviews)
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Brilliant!
on February 11, 2025
Posted by: Project92
[This review was collected as part of a promotion.] First off i really don't understand the negative towards the S pen that's one small feature that I'm sure Samsung will bring back but as a whole this phone is beyond incredible top to bottom W Samsung if you do pick this phone up “Now Brief,” & “Audio Eraser” features are flawless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great cell phone
on February 11, 2025
Posted by: Pancho
[This review was collected as part of a promotion.] I use Samsung for YouTube gaming TikTok good texting
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great battery life
on February 11, 2025
Posted by: Ma764281
[This review was collected as part of a promotion.] Upgraded mine phone from s22 ultra to s25 ultra. I am loving the battery life which I was blown up by since I constantly use the phone for business requiring multiple apps usage throughout the day. I can comfortable use with left over battery for night when I get home without worrying about running out of battery and constant need of charging. Also love Gemini if I need some quick information or setting up reminders. The animations between apps, how quickly everything opens is smooth. There is no delay unlike my previous phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and comfortable
on February 11, 2025
Posted by: Skillman
[This review was collected as part of a promotion.] Fast and responsive. comfortable in the hand, love the silver colour, fingerprint sensor is faster than my old 23 ultra, Ai works well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s25 Ultra
on February 11, 2025
Posted by: Batmann26
[This review was collected as part of a promotion.] Fast processor screen moves with easy like updated features. Wish feature they would have kept was you could take a picture with your pen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra is the bomb!!!!!
on February 11, 2025
Posted by: Timbo88
[This review was collected as part of a promotion.] I've only had my new phone for a week, and I'm already impressed. I'm especially enjoying the AI features so far. It's making my user experience much smoother and more efficient. The phone itself is also fantastic, but the AI is a standout feature. I'm excited to see what else it can do as I continue using it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Smartphone Experience!
on February 11, 2025
Posted by: NumberoneSamsungfan
[This review was collected as part of a promotion.] The Samsung S25 Ultra is hands down the best phone I’ve ever owned. The level of customization and freedom to design the user experience exactly how I want is unmatched. From the seamless performance to the stunning display, everything about this phone feels premium.
The camera system is truly revolutionary! With its advanced photo and video options, I can capture breathtaking shots in any lighting condition. Whether I’m taking ultra-clear zoomed-in images, recording smooth 8K videos, or experimenting with pro-level manual settings, this phone delivers outstanding results.
Multitasking is effortless with the seamless actions across apps, making it incredibly efficient for work and play. The battery life is impressive, easily lasting through a full day of heavy use. Samsung has outdone itself with the S25 Ultra, and I can’t wait to see what new features they bring in the future!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
My Opinion...
on February 11, 2025
Posted by: JessyG
[This review was collected as part of a promotion.] I have yet to scratch the surface of this phone as I've only had it for a week. One glaring issue i found out later was the inability to expand memory. I might not of even got it. Hopefully this changes in the future. I haven't seen the audio eraser or the seamless actions or the now brief. I have used the Microsoft 365 which is going to come in handy at work later on down the line.
Value
3
Response from Samsung USBy R&R Team, February 13, 2025
Hello there JessyG, we appreciate you taking time out of your day to share your experience with your new Samsung Galaxy S25 Ultra with us. We are happy to hear that you are initally pleased with the enhanced features of your device. We have provided a link to the full device manual to help you with some of the Galaxy AI features like audio eraser and seamless actions. We have provided a link to a video to help you customize the Now Brief on your device. Lastly, if you are finding the storage to be insufficient for your needs, in an effort to enhance the durability and water resistance of your device, we have switched to cloud based digital storage expansion. We have provided a link to the Samsung Support Team to help you with this or any other questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Create a personalized content snapshot with Now Brief on Samsung Galaxy S25
https://www.youtube.com/watch?v=rQwYmDTxaFo
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Create a personalized content snapshot with Now Brief on Samsung Galaxy S25
https://www.youtube.com/watch?v=rQwYmDTxaFo
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US