Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(27,195 Reviews)
Open Ratings Snapshot
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,322
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
I'm not leaving Samsung again!
on February 12, 2025
Posted by: Luis01
[This review was collected as part of a promotion.] Try another brand for 2 months and it was not a good option, I was eager for the new S25 Ultra to go on sale because the smartphone I had left a lot to be desired, the S25 Ultra is another level, at the time of loading the apps it took absolutely nothing, in photography there are many options to achieve the quality you need, the connectivity between Samsung devices is incredible, the whole interface is much more comfortable to play, work or even to watch videos or listen to music, I never leave Samsung again.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome and sleek
on February 12, 2025
Posted by: bouckbiz
[This review was collected as part of a promotion.] I love the ease of use. I figured out how all the features worked right away. I like that all of my apps are on one page. This is the best phone Samsung has to offer so far.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A big upgrade for me as a Note10+ User
on February 12, 2025
Posted by: Sully
from Berlin
Expertise:Intermediate
Samsung has always been a reliable companion for me, after almost 7 years of Note10+ upgraded to S25u , that is a huge jump for me with S25u. Won't be needing to upgrade, fully satisfied until Samsung comes up with another next level Flagship in the coming years.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great battery life
on February 12, 2025
Posted by: Nicebatterylife
[This review was collected as part of a promotion.] Battery life enough to last you through a full day of mixed usage. Also the Audio Eraser feature works better than expected.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Pretty good
on February 12, 2025
Posted by: RG0524
[This review was collected as part of a promotion.] I got the S25 Ultra a week before launch and it has been pretty good so far. This is the first Ultra I've owned but have always had Samsung phones in the past. I like quite a few of the new features with AI and oneUI7. I don't find myself using the SPen all too much I forget it is there most of the time. The anti reflective screen is one of the best quality of life things I've noticed and also the speakers sound better than my last phone did. This is also the first phone I've had that uses 45w charging that's a plus it seems to take no time to get back up and running. Overall I feel pretty good about the S25 Ultra and I'm glad I upgraded.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Greats improvements
on February 12, 2025
Posted by: WarriorPrincessLiz
from Ocala, Florida
Expertise:Expert
Overall is great and it has good updates, but it also has some downgrade. Like the ability to use the S-pen remote features. Like taking pictures. Galaxy Notes phones has always been my favorites, specifically for the S-Pen and the quality of photos. The other downgrade is the ability to expand memories using Micro SD card.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sooo many features!
on February 12, 2025
Posted by: SoundMan
[This review was collected as part of a promotion.] I've been using the new s25 ultra for just ucer a week and there are so many years apps that run better and respond quicker. The camera is amazing!!! The now brief is a cool feature and helps me start my day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is AMAZING!
on February 12, 2025
Posted by: Macho78
[This review was collected as part of a promotion.] The sleek design is truly captivating, and the lighter weight makes it remarkably comfortable to hold. Its enhanced speed ensures a seamless and responsive user experience. The deep, jet black color adds a touch of sophistication. This device offers a compelling combination of style and performance. It's a pleasure to use such a refined piece of technology.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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