Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,195 Reviews)
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
The S25 ultra is absolutely the best device ever!
on February 12, 2025
Posted by: Jcrow1024
[This review was collected as part of a promotion.] The S25 ultra puts all the best features of all the Samsung devices into one spot. Easy setup and flawless design. Seamless actions across apps and the audio is top notch with the audio eraser.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This AI is insane
on February 12, 2025
Posted by: NURSELOOCH1
[This review was collected as part of a promotion.] I'm loving the NOW BRIEF FEATURE as well as all the cool new AI camera features... Samsung always more advanced than those Iphones... Great job!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
From 14 Pro Max to S25 Ultra
on February 12, 2025
Posted by: Rzz1122
[This review was collected as part of a promotion.] Great upgrade from 14 Pro Max. I have used galaxy phones in the past and I just feel the battery life could be better. The photo editing features are fun to use. Face unlock is much better than previous galaxy phones that I have used. I don’t like the lag when swiping and deleting the recently used apps. Delete all works fine but the lag when swiping and deleting is honestly disappointing and frustrating/annoying. Camera is great. I don’t know if I’m missing something but I would prefer the screen to wake when I look at the screen because I personally don’t feel like using fingerprint all the time or double touching the screen for the face unlock. Overall, I’ve always preferred galaxy phones over iPhones but these small things could be improved.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this device it fits perfectly in my hand.
on February 12, 2025
Posted by: Alex2017ruv
[This review was collected as part of a promotion.] I love how easy it is to navigate thru all the apps as well as the internet. It's perfect for all my needs. I just whis the s pen had Bluetooth that's the only thing I don't like about it other then that's it's awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s25 ultra
on February 12, 2025
Posted by: Bigman
I have always used Samsung cell phones since the Galaxu S5... I am still very satisfied...!!! I highly recommend it.
Written by a customer while visiting Samsung US
Customer Rating
5
Flat display panel - I love it.
on February 12, 2025
Posted by: KenR
from Virginia
Expertise:Intermediate
I had a little buyer's remorse after ordering my new Galaxy S25 Ultra. Viewing some of the comparison reviews between the new release vs. my Galaxy S22 Ultra, I didn't see too much to get excited about. While there are plenty of new features on the S25 Ultra, there was nothing flashy or monumental about the upgrade. Nothing that I couldn't live without. It took about 3 hours to transfer 400+ GB of data from my old phone, but the process was easy and worked flawlessly.
Now that I have the new smartphone in-hand and my data transferred, I'm feeling considerably better about my purchase. I went with the 1TB of storage version. My old phone was maxing out storage. Now I have plenty of space. So that's a big plus. But I think the biggest improvement for me is simply the flat display screen on the S25 Ultra. The S22 Ultra had the significantly rounded edges and I was always launching something unintended as a result of accidental touches. This flat screen really works for me.
So while the new phone isn't a huge upgrade from my old phone -- most of what I do with my phone hasn't changed much. But I do like the new phone. It's subjective, I know, but it just feels good in the hand. I like the design and I'm sure that I will enjoy learning new features that I am unaware of. They gave me a good price for trading in my old phone - so, all-in-all - no regrets. I'm glad that I upgraded.
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It has a very nice and elegant design very nicee
on February 12, 2025
Posted by: Eblock
[This review was collected as part of a promotion.] It has very important features, especially everything that has to do with Artificial Intelligence. In addition, it allows me to do a lot of my daily work on the device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 series
on February 12, 2025
Posted by: 1africa
[This review was collected as part of a promotion.] Samsung Galaxy S25 ultra: The AI-Powered Assistant You Never Knew You Needed
I’ve been using the new Samsung Galaxy S25, and let me tell you—this phone doesn’t just keep up with you; it knows what you need before you do.
Samsung has taken AI to the next level with seamless, real-time responses that make virtual assistants of the past look like they were still buffering. Whether you’re asking for directions, setting reminders, or just debating what to eat for dinner, the S25 answers quickly, accurately, and naturally—it’s basically your personal genius on demand.
But what really sets it apart? The Routines If/Then feature. This lets you automate daily tasks effortlessly. Want your phone to go into Do Not Disturb when you start a workout? Done. Need it to turn on your smart lights when you get home? No problem. It’s like having a personal butler, minus the awkward small talk.
And did I mention hands-free assistance? Just say the word, and your S25 gets things done—texting, calling, setting alarms—without lifting a finger. It’s like living in the future, except it’s happening right now.
Bottom line: If you want a phone that thinks ahead, works flawlessly, and basically becomes your digital sidekick, the Samsung Galaxy S25 is the upgrade you didn’t know you needed.
Now, if only it could fold my laundry too. Maybe next year, Samsung?
Value
5
Written by a customer while visiting Samsung US