Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,195 Reviews)
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
This product has great features
on February 12, 2025
Posted by: Phantomblade
[This review was collected as part of a promotion.] This device has truly impressed me with its incredible performance and features. The camera quality is exceptional, capturing stunning photos and videos. The battery life is outstanding, easily lasting all day on a single charge. The display is vibrant and clear, providing a fantastic viewing experience. Overall, I highly recommend this phone to anyone looking for a top-of-the-line device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smile on a butterflys lips and the Harvest moon to
on February 12, 2025
Posted by: Blue girl on a triumph
I've only had it a day but I'm loving it BIG TIME! But if I don't get what I was told imgonna pout. Ya how some company's can be but im feeling optimistic 😉
Written by a customer while visiting Samsung US
Customer Rating
5
Talk about a smooth great experience 👌
on February 12, 2025
Posted by: Jaynaha
[This review was collected as part of a promotion.] I came from the note 20 ultra wow I love how easy and fun these features make using your phone experience smooth no hiccups here the camera video and speakers are my top features 😀
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra
on February 12, 2025
Posted by: Valenie
Expertise:Beginner
Love this phone still learning it but it is cool great job
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Nah, not worth it.
on February 12, 2025
Posted by: Charlie
from Seattle Washington
Had phone for a week now, messages app is the only major complaint! Don't see how to change font or default ringtone, figured out how to change it per contact, but overall, not happy with that, and find nothing new really, kind of disappointed.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
2
Value
2
Response from Samsung USBy R&R Team, February 14, 2025
Hi there Charlie, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand how frustrating it can be when your new device is not meeting your expectations, and we would love to help you with this experience. We have provided a link to the full device manual to help you align the settings and features to your preferences. We have also provided a linkto the Samsung Support Team to help answer any questions you may have as you continue to discover your new phone. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
25 Ultra as expected
on February 12, 2025
Posted by: Jamikehat
[This review was collected as part of a promotion.] The Now Brief takes some getting used to, but I definitely enjoy it. Seems like a significant step up in terms of processor and AI integration. Coming from a Fold5 I truly enjoy the camera features and display. New design compared to 24 Ultra feels even more premium and love the Samsung exclusive colors jade green and jet black 🖤
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone.
on February 12, 2025
Posted by: SamsungJustin
[This review was collected as part of a promotion.] Here's what I love:
* The display is a masterpiece. The colors are vibrant, the details are sharp, and it's incredibly bright, even in direct sunlight. Watching videos and playing games on this phone is a truly immersive experience.
* The camera system is next level. The photos are crisp and clear, with amazing detail and dynamic range. Whether I'm shooting in bright daylight or low light, the results are always impressive. And the zoom capabilities are just mind-blowing!
* Performance is blazing fast. This phone can handle anything I throw at it, from multitasking between apps to playing graphics-intensive games. There's no lag or stuttering, just smooth and seamless performance.
* The design is sleek and premium. The phone feels great in my hand, and the materials used are top-notch. It's a real head-turner.
* Battery life is fantastic. I can easily go a full day on a single charge, even with heavy use. And when I do need to top up, the fast charging gets me back in action quickly.
Overall, the Samsung Galaxy S25 Ultra is the best smartphone I've ever used. It's a true flagship device that excels in every area. If you're looking for the ultimate smartphone experience, this is the phone for you.
* The display is a masterpiece. The colors are vibrant, the details are sharp, and it's incredibly bright, even in direct sunlight. Watching videos and playing games on this phone is a truly immersive experience.
* The camera system is next level. The photos are crisp and clear, with amazing detail and dynamic range. Whether I'm shooting in bright daylight or low light, the results are always impressive. And the zoom capabilities are just mind-blowing!
* Performance is blazing fast. This phone can handle anything I throw at it, from multitasking between apps to playing graphics-intensive games. There's no lag or stuttering, just smooth and seamless performance.
* The design is sleek and premium. The phone feels great in my hand, and the materials used are top-notch. It's a real head-turner.
* Battery life is fantastic. I can easily go a full day on a single charge, even with heavy use. And when I do need to top up, the fast charging gets me back in action quickly.
Overall, the Samsung Galaxy S25 Ultra is the best smartphone I've ever used. It's a true flagship device that excels in every area. If you're looking for the ultimate smartphone experience, this is the phone for you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Such a great device!
on February 12, 2025
Posted by: Trey57
[This review was collected as part of a promotion.] The responsiveness and crispness of the OS and hardware are amazing. Very seamless transitions within the phone and between all of my Samsung devices. Coming from an S22 Ultra and a long time owner of the Note series. I love everything about this phone.
Value
5
Written by a customer while visiting Samsung US