Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,195 Reviews)
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
This product is promising
on February 13, 2025
Posted by: Jeannette
[This review was collected as part of a promotion.] Galaxy s25 ultra has a feel for what the Note offered with the added on improvements of AI, great resolution and user-friendly applications. Love that it has the pen for that personalized feel.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I really like the design improvements to my Galaxy
on February 13, 2025
Posted by: evnStevn1961
from Floral City Florida USA
Expertise:Intermediate
I have been using my New Galaxy handset for a little over a week now and I have to say, Impressive! Right out of the box I noticed the improvements Samsung performed on the display rounding out the corners making the device look and feel more comfortable in the users hands. Another improvement made to the display was it's noticeably thinner bezel giving the user a larger display to gaze into. Along with the display improvements, Samsung designed the device's shell to be thinner and several grams lighter giving the handset a more sleek appearance and making my new Galaxy much more comfortable to hold in my hand when in use. I'm really starting to appreciate the technology while trying out some of the advanced AI features Samsung managed to pack into my new device. It's obvious to me that Samsung has really made some impressive leaps and bounds in it's AI technology showing a real commitment to me, the user giving me real choices that can help simplify tasks and help me enhance school projects by helping me to become a better writer and overall a more focused student while helping me to enjoy daily life a little more.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ignore the whining and buy it already!
on February 13, 2025
Posted by: eRuss78
[This review was collected as part of a promotion.] Everyone is crying that's it's just a tweeked S24 but the so called tweeks are pretty nice. I have nothing bad to say about it performance is amazing, camera fantastic, battery beast, display still the king, material and design sexy looking phone. No Bluetooth in the S-Pen sure thats a bummer but seriously they get the data and if barely anyone is using it then...... As I lead off with in the title ignore the whining and just pull the trigger on the purchase button.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
One of the biggest let down was the SPen...
on February 13, 2025
Posted by: Yvette
[This review was collected as part of a promotion.] If I would have known the Spen would no longer have the Bluetooth ability. I would have never updraded... Many of us love the camera experience being able to take a group Pic or any picture with the S Pen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It’s my favorite part nice picture perfect charge
on February 13, 2025
Posted by: Nathenrad
[This review was collected as part of a promotion.] It’s my favorite part nice picture perfect charge . Good quality in game
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Safe choice for an upgrade
on February 13, 2025
Posted by: Zeyxc3
[This review was collected as part of a promotion.] This phone is the perfect choice if you're looking to upgrade from an s22 lineup phone or earlier, lots of new features and the design an style of one ui 7 is great an fresh. Things like the Now Brief are really helpful. While I wouldn't recommend upgrading if you're on an s25 ultra unless you're a new device enthusiast I still think it's great and I'm glad I upgraded.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to use
on February 13, 2025
Posted by: Jcansmokerlando
[This review was collected as part of a promotion.] I like the usability of it and it's great features. I just wish it was easier to locate information and apps on the phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Skip this generation
on February 13, 2025
Posted by: Ctango
Expertise:Intermediate
Downgrade from S22u. Returning my upgrade. The device is fast but is backwards in advancement. Compared to competitors at this stage, this doesn't deserve the ultra badge. This lost the Bluetooth spen key differentiator.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R Team, February 14, 2025
Hi there Ctango, we appreciate you sharing your experience with your Samsung Galaxy S25 Ultra with us. We are happy to hear you are finding the speed an enhancement from your previous device, and we would love to help you have the best possible experience with the redesigned S Pen and other features. We have provided a link to an article to help you discover the full capabilities of this new accessory, and to the full device manual to help you discover hand gestures and voice commands for the camera features you may have previously used. Lastly, we have provided a link to the Samsung Support Team if you have any additional questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US