Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,195 Reviews)
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
The AI is AMAZING
on February 16, 2025
Posted by: RunnersOnly
[This review was collected as part of a promotion.] The Real Game changer is the integration of AI in the new S25 Ultra. Not only does this phone feel amazing, it operates and transitions amazingly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Going backwards - great.
on February 16, 2025
Posted by: JustKeepYourS22orS5
from Missouri
Expertise:Expert
Why they thought going backwards was the way forward.
Great thought.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R Team, February 19, 2025
Hello there, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how valuable your phone is to you, and wanting to feel that your upgrade has been a true advancement in your experience. Without knowing the specifics of your experience and features you feel are missing, we have provided a link to the full device manual to help you discover the full capabilities and align the settings to your preferences. We have also shared a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung for the win!
on February 16, 2025
Posted by: Crazycarcar12
[This review was collected as part of a promotion.] I have always been a fan of Samsung and their devices. The new s25 just seems to integrate with everything I already use seamlessly. From apps that I usually need to upgrade or wait for an update, are already compatible. To all the Samsung devices I already have and use, and looking forward to the future of what else Samsung has to offer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Minor changes, major difference
on February 16, 2025
Posted by: PCgeek
[This review was collected as part of a promotion.] First off,I traded my s24 ultra for this, and noticed better battery life. I have read any critical reviews saying that the lack of a Bluetooth stylus is a deal breaker, and while I can no longer use my stulus to control the camera, it isn't enough for me to regret my purchase. I use a screen protector on all my phones.. so I can't really comment on the durability without one, but it seems improved over past iterations. Good lock is a much needed software option available for free in Samsung's store for free although i think it should be pre-installed from the factory. Although I'm not advocating for bringing back a headphone jack....bringing back a sd cardslot would be much welcomed because I could effortlessly transfer all my music, files and contacts within 5 seconds....although I must say the smart switch software has been much improved. Overall I'm happy with my phoneand time will tell if Samsung brings back some functions through software updates
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra gaming
on February 16, 2025
Posted by: FitzNya
[This review was collected as part of a promotion.] Experiencing a new level of interconnectedness is truly remarkable. Effortlessly transitioning between applications is a game-changer for productivity. This streamlined workflow enhances efficiency and simplifies daily tasks. The ability to seamlessly move between different apps is a significant advantage. It creates a more intuitive and fluid user experience. This integration fosters a cohesive digital environment. It's a testament to how technology can seamlessly integrate into our lives. The advancements in mobile technology are truly impressive.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra beast
on February 16, 2025
Posted by: Love4samsung
[This review was collected as part of a promotion.] Just got the phone and have to say I'm very impressed with it. How quick it is responsive? The picture on it is insane. The size of it Everything about this phone is phenomenal right now.
I had to suggest getting any Samsung phone. That's all I'll get for the rest of my life. It's a very good thing. On your Samsung phone is a very good phone. Except for the lower models, what was it? How I live my life in the things I do. I just do too much for the lower models
I had to suggest getting any Samsung phone. That's all I'll get for the rest of my life. It's a very good thing. On your Samsung phone is a very good phone. Except for the lower models, what was it? How I live my life in the things I do. I just do too much for the lower models
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Design!
on February 16, 2025
Posted by: 450rlnewbie
from Orlando, FL
Expertise:Intermediate
Not really much of a person to write reviews but I had to for the S25U. I was on the fence on getting it as I was coming from the S24U but I'm glad i did. I wasn't really a fan of the boxy S24U design and just that alone was worth trying out the S25U. The S25U design makes the experience so much better. From holding it in your hands to putting it in your pocket. Much more comfortable phone. Aside from all the other upgrades they gave the phone. Not having Bluetooth on the S-Pen really doesn't affect me so that wasn't a deal breaker. Very happy with my purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Not as good as the s22 ultra I upgraded from.
on February 16, 2025
Posted by: Hockeymum
[This review was collected as part of a promotion.] Expected longer lasting battery life. Miss the curved screen edges and setup of the my previous ultra 22.
Value
4
Written by a customer while visiting Samsung US