Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,205 Reviews)
Rating breakdown 27,205 reviews
5 Stars
23,322
4 Stars
3,014
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Amazing device with AI
on February 17, 2025
Posted by: Santhy
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra has garnered significant attention for its impressive features and performance.
Design and Build: The S25 Ultra features a sleek design with thinned bezels, making it the thinnest in the Galaxy S series. It introduces Corning’s Gorilla Armor 2, a scratch-resistant, anti-reflective glass ceramic cover material. The device offering a balanced feel in hand.
Dynamic AMOLED display, the S25 Ultra delivers crisp details and vibrant colors. The screen's brightness and clarity are enhanced by the thinned bezels, providing an immersive viewing experience.
S25 Ultra offers smooth and responsive performance.
The S25 Ultra boasts a versatile quad-camera setup
The S25 Ultra introduces Galaxy AI, offering advanced image processing capabilities that enhance photo quality.
Dynamic AMOLED display, the S25 Ultra delivers crisp details and vibrant colors. The screen's brightness and clarity are enhanced by the thinned bezels, providing an immersive viewing experience.
S25 Ultra offers smooth and responsive performance.
The S25 Ultra boasts a versatile quad-camera setup
The S25 Ultra introduces Galaxy AI, offering advanced image processing capabilities that enhance photo quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The phome is perfect samsung!
on February 17, 2025
Posted by: Jeynz13
[This review was collected as part of a promotion.] I love this new phone but the only thing personally i don't like is about the S pen cause it doesn't has all the functions than the s24 ultra
Take pictures and videos, ahead, forward etc 💜💜💜
Take pictures and videos, ahead, forward etc 💜💜💜
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
the new s25 ultra from the 22 and wow Bo0m!
on February 17, 2025
Posted by: acidhussain
[This review was collected as part of a promotion.] First of all the easy peasy transfer from smart switch starts the journey of awesomeness .this device has some strong hardware as the network literally follows you to the woods. Connectivity everywhere and super fast internet for streaming multi screen apps all working in sync is smooth!.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new phone
on February 17, 2025
Posted by: Nyx1991
[This review was collected as part of a promotion.] I upgraded to the galaxy s25 ultra from the 22 ultra and its been great. The only downside is that they took away the Bluetooth capability of the s-pen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazingly Fast and Beautiful
on February 17, 2025
Posted by: Sammy69
[This review was collected as part of a promotion.] Truly an amazing phone. So far so good. The new design of the phone is amazing. The camera is a tad glitchy so far with alot of photos coming out blurry. I trust Samsung will have an update soon that addresses this issue.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
If you have young kids, this is the camera phone !
on February 17, 2025
Posted by: EmanUpgraded2S25Ultra
[This review was collected as part of a promotion.] Man oh man. Where do I start to tell you about this phone. Its made for the person whos living in 2025. The seamless transition from apps or even just seeing what's your day looking like in the app that's telling you. I have not once regretted upgrading to this phone. The pictures of my daughter growing up will be captured in such detail that I'll truly appreciate years down the road.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost everything I need
on February 17, 2025
Posted by: Tujger
[This review was collected as part of a promotion.] This is my most usable device, and it has almost everything i need. Comparing to my previous Galaxy - S23 Ultra, it has longer work on one charge and ... nothing else. I really expected qi2 support, this is the must have thing for the modern device. And i also expect the good night photos - not overlighted, but well balanced to get it same as you can see with your eyes.
Except that, the device is perfect.
Except that, the device is perfect.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Just okay, not worth the upgrade from the S23
on February 17, 2025
Posted by: Jeffsss
[This review was collected as part of a promotion.] Device is just alright, but not much of an upgrade from the S23 and not really worth the money. The lack of Bluetooth in the s pen is a disappointment, the AI functions aren't really impressive, bixby still sucks, and the camera didn't really improve much.
Value
2
Response from Samsung USBy R&R Team, February 18, 2025
Hi there Jeffsss, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand that the changes that have been made can cause frustration for you as you learn the adjustment to your usage for similar functionality. We have provided links to an article to help you with the new features of your S Pen, an articel to help you with the camera features, and to the full device manual to help you with the features now available as a replacement. The full manual can also help you discover the ways you can use Gemini as your assistant. We have lastly, shared a link to the Samsung Support Team to answer any questions you may have about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US