Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(27,206 Reviews)
Open Ratings Snapshot
Rating breakdown 27,206 reviews
5 Stars
23,322
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
An amazing phone, however the Now bar/brief needs
on February 17, 2025
Posted by: HerculesThikalonos23
[This review was collected as part of a promotion.] I'm so hyped about my upgrade from the S22 Ultra to the S25 Ultra! 🤩 Everything about this new device is amazing, it's such a step up. The camera is insane, and the display is gorgeous. They could definitely improve the now bar though, as I only receive two briefs currently. That's morning and late at night. I wish it was more of a scrolling now bar with highlighted brief information continuously, and a more detailed brief during the morning, midday, evening, and night bries. Still, totally worth the upgrade! What do you guys think? #S25Ultra #Upgrade #Samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving This After My Note20 Ultra
on February 17, 2025
Posted by: SamsSung
[This review was collected as part of a promotion.] Loving the new S25!! I had no idea how many awesome features I was missing out on by waiting to upgrade!
Love the AI! Love the UI! LOVE the camera!
The Now brief is ESPECIALLY awesome! Love how it gets me ready for the day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The last phone you'll need!
on February 17, 2025
Posted by: Chevy7585
[This review was collected as part of a promotion.] Was hesitant on purchasing this phone as I previously had an S24. I have to say that this phone in my personal opinion is way better in every aspect. The only thing I dislike is the S-pen features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great battery life
on February 17, 2025
Posted by: Hector
[This review was collected as part of a promotion.] The 5000 mAh battery, provides tons of time of usage under active conditions, and supplies me with fast charging, to the point that seems impossible to run out of charge.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My Experience with the Samsung S25 Ultra – A Work
on February 17, 2025
Posted by: Emmanuel
[This review was collected as part of a promotion.] I’ve been using the Samsung S25 Ultra for work, and honestly, it’s been a game-changer. The performance is super smooth—I can jump between emails, video calls, and documents without any hiccups. The S Pen is a lifesaver for jotting down quick notes, and the big, bright display makes everything easy to read, whether I’m reviewing reports or replying to messages.
One thing I really love is how effortless it is to listen to music on my way to work. Connecting to my car’s Bluetooth is quick and hassle-free, and the sound quality is great—no weird dropouts or lag. Whether I’m streaming my favorite playlist or catching up on a podcast, it all sounds crisp and clear. Plus, the battery life is solid, so I don’t have to stress about charging it in the middle of the day.
Overall, the S25 Ultra has made both work and my commute way more enjoyable. If you need a phone that can keep up with a busy schedule while still delivering a great entertainment experience, this one’s a winner.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Flat screen on the ultra series is amazing!
on February 17, 2025
Posted by: Ziekxq
[This review was collected as part of a promotion.] No one should worry about s-pen losing the option to not be able to take pictures. The hand gesture works as good.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing fast phone!
on February 17, 2025
Posted by: 13Monkey
[This review was collected as part of a promotion.] Specs is amazing fast for me. Upgraded from a Galaxy S 20 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is amazing
on February 17, 2025
Posted by: LoveS25ultra
[This review was collected as part of a promotion.] I always had samsung from the s5 to s6 to s7 , the s series is amazing , phone speed , camera , i like everything you make.
Besides using samsung phones , i also had samsung's TV's which are amazing as will.
I am using my new S25 ultra for phone editing , and the revolutionary AI eraser helped me a lot and saved me time. The phone also is extraordinary fast and light.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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