Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,215 Reviews)
Rating breakdown 27,215 reviews
5 Stars
23,331
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
1
Less than S24
on February 19, 2025
Posted by: User since S3
It is S24 with the number 25 on it MINUS a usable stylus
Response from Samsung USBy R&R Team, February 20, 2025
Hi there User since S3, we appreciate your feedback on your new Samsung Galaxy S25 Ultra. We understand it can be frustrating to feel that some of your favorite features and usages have been removed. We have provided a link to an article to hellp you with the redesigned S Pen and integrating features in to your usage. WE have also shared a l ink to the full device manual to help you discover hand festures and voice controls you can use as a replacement for some features. Lastly, we have shared a link to the Samsung Support Team if you have any questions. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Went from S20 to S25
on February 19, 2025
Posted by: CJ1280
[This review was collected as part of a promotion.] I know i waited several generations before upgrading but it is night and day. If switching from the 24 to 25 you may not notice any differences but going from the 20 to the 25...omg...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 19, 2025
Posted by: SamsungUsers4life
[This review was collected as part of a promotion.] Great phone! Way it navigates and upload and downloads are great! So much power in the plam of my hands. I use it tons f stream videos, play video games and listen to music
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I loved it
on February 19, 2025
Posted by: Rocky3309
[This review was collected as part of a promotion.] I love the new updates.
I love the camera I see the pictures very clear and I love how you can play around with it.
I love the camera I see the pictures very clear and I love how you can play around with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Battery life has been excellent.
on February 19, 2025
Posted by: Baka267
[This review was collected as part of a promotion.] My work days are approximately 11 hours day and normally I would get home with less than 50% battery life left in my phone. After a couple weeks of the same usage, my remaining battery life has repeatedly been above 70%.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features & functionality.
on February 19, 2025
Posted by: RolfeMonkey
[This review was collected as part of a promotion.] This product is quite simply amazing, the galaxy AI "Now Brief" icon is awesome to use, I now use it after an eventful day for a recommendation on what music I should give a try. The closing of apps is so much faster as well, games run so much smoother now. There's no lag or buffering and it's quite simply the greatest thing ever. Its seamless actions across apps is impressive, I've been using it to add events to remember on my calendar and it's video editor is nothing to shy away from. I've been using it the Audio Eraser to make some videos quiet if I need to just get a scenery picture. All in all im very satisfied with this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the bees knees!
on February 19, 2025
Posted by: Tayter
[This review was collected as part of a promotion.] So fast. So much room.
Such a joy to have.
So many awesome features and helpers to make your everyday life easier and more fun.
Seamless actions across apps.
Camera is magic! Such great pictures.... and the videos!!
Pen is perfect - so responsive and so easy to use.
I absolutely love it.
Such a joy to have.
So many awesome features and helpers to make your everyday life easier and more fun.
Seamless actions across apps.
Camera is magic! Such great pictures.... and the videos!!
Pen is perfect - so responsive and so easy to use.
I absolutely love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Yes best phone ever
on February 19, 2025
Posted by: Cjloves25u
[This review was collected as part of a promotion.] I just love this phone it's sleak attractive and fast acting.
Value
5
Written by a customer while visiting Samsung US