Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,216 Reviews)
Rating breakdown 27,216 reviews
5 Stars
23,332
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
WISH
on February 22, 2025
Posted by: Anonymous
from Ileife, Osun State, Nigeria
Expertise:Intermediate
I wouldn't lie, this is a dream phone, I won't mind having one before my 21st birthday in May.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A great upgrade but....
on February 22, 2025
Posted by: hezan00b
[This review was collected as part of a promotion.] It's sleek and overall very nice however I notice it warms up quickly and I live in a hot area in America so that isn't a good thing for a phone. Pictures do look awesome though and I truly think that the phone is great
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Should been a 5 star if we kept all three features
on February 22, 2025
Posted by: MCHOVERMALE
[This review was collected as part of a promotion.] Should been a 5 star if we kept all three features.
Ultra defines extravagant or extraordinary specs however Samsung listen to yours customers not copying other mobile companies.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
My pen😢😭😭😭
on February 22, 2025
Posted by: Thebirdman
[This review was collected as part of a promotion.] They butchered him no pen Bluetooth on the 25 makes it a 1 out of ten design for me also it seems cheaper and doesn't have as vibrant colors
Value
1
Response from Samsung USBy R&R Team, February 24, 2025
Hi there Thebirdman, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra. We know how frustrating it can be when some of your favorite features have been changed and you are finding the ways to continue to use those features. We have provided links to an article to help you with the redesigned S Pen features, and another to the full device manual. This will highlight both the hand gestures and voice commands you can use with your device. Lastly, we have provided a link to the Samsung Support Team if you have questions about these features or any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Simply the Best: S25 Ultra Delivers on Every Front
on February 22, 2025
Posted by: CandyGrl1980
[This review was collected as part of a promotion.] The S25 Ultra delivers top-tier performance, a stunning display with potential 144Hz, and a camera system that sets new standards. Upgraded sensors and AI enhance photo and video quality, while the S Pen remains a powerful tool. The next-gen chipset ensures seamless performance, and battery life excels. One UI provides a smooth, connected experience. Simply put, the S25 Ultra is the best Android has to offer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on February 21, 2025
Posted by: Manelish
[This review was collected as part of a promotion.] Every morning I get a now brief and it tells me everything i need right away but what I really love is all the video enhancements the video looks great and amazing so clear and crisp but having the audio changer where you can make it focus on the voice is perfect I LOVE this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on February 21, 2025
Posted by: Tonio2023
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is an absolute powerhouse. Its "Seamless Actions Across Apps" lets me switch between work and entertainment effortlessly. I can create packing lists in Excel, work on presentations in Word, and still enjoy my favorite anime videos without a hitch.
The "Now Brief" feature keeps me updated instantly, making sure I never miss important tasks or notifications. Plus, the "Audio Eraser" is a game-changer, removing unwanted noise from videos and audio for a crystal-clear experience.
With lightning-fast performance, AI-powered tools, and top-tier productivity features, this phone is perfect for both work and play. Highly recommended!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Features excellent, i got the light blue goodlook
on February 21, 2025
Posted by: Paula b
im so excited . Just bought it!
So glad i did now i can actuallly talk to people
So glad i did now i can actuallly talk to people
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US