Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(27,216 Reviews)
Open Ratings Snapshot
Rating breakdown 27,216 reviews
5 Stars
23,332
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
Upgrade overdue, but so worth the wait!
on February 22, 2025
Posted by: Jrock211
[This review was collected as part of a promotion.] I've put off getting a new phone for 4 years. It was time and so worth the wait! The camera is so clear, smooth, and the zoom is out of this world. The seamless action across apps and all my Samsung products all connect to my phone. Tvs, Ear bud 3s, watch. The AI assist from Gemini will be fun to work with. This is what I've waited for in a new phone for 4 years. Excited to see what else I will be doing with this phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone
on February 22, 2025
Posted by: Pamtara
[This review was collected as part of a promotion.] Love Gemini. Style more appealing. Great phone overall.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Review phone
on February 22, 2025
Posted by: Zjrobin
[This review was collected as part of a promotion.] This is a good phone is just came from a Google pixel i Like the feature of the s pen i do wish the voice to text was better but it do work well
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung Galaxy S25 Ultra
on February 22, 2025
Posted by: Fedejunin
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a fantastic phone with a lot to offer. It excels in performance, display quality, and camera capabilities. However, the high price and underwhelming AI features hold it back from being a perfect 5-star device. If you're looking for the best of the best and are willing to pay a premium, the S25 Ultra is definitely worth considering. But if you're on a budget, there are other excellent options available. And I'm not a fan of having to pay for a subscription for advanced AI either..
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is very good photo
on February 22, 2025
Posted by: Christo1983
[This review was collected as part of a promotion.] Really I like this phone
Thanks 😊 🫂 thanks 😊 very good
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great stylish performance phone.
on February 22, 2025
Posted by: Big Boss
from New York
Expertise:Expert
I pre-ordered the s25 ultra is the best fastest sharpness camera ever made.So happy i trade in my s21 ultra for this one..
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great software but losing s pen functionality not
on February 22, 2025
Posted by: TOKYOTO
[This review was collected as part of a promotion.] Device works really well and like the software update but I think I could have done the same with my s24 ultra once the update is available for the device. I want to love the S25 ultra but taking away the spen air functions really disappointed me. Over all if you are switching to an S25 from another device and never had the spen you will probably love the S25 for what it is. I just love being able to customize my user experience, something as simple as setting a video for the lock screen it's just fun to me. Every device looks unique to the individual because they can edit and style the software however they want.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic!
on February 22, 2025
Posted by: Jrallen1
[This review was collected as part of a promotion.] The new S25 Ultra does so many things ! I am very pleased with interaction across apps simplicity of use, and large screen. Now Brief and the audio eraser are key features for me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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