Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(27,217 Reviews)
Open Ratings Snapshot
Rating breakdown 27,217 reviews
5 Stars
23,333
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
Worth it love it
on February 22, 2025
Posted by: Samsung user
Expertise:Expert
I love the phone and the features of the best for all the new Samsung users their a feature call maintenance mode you can turn it on when you do need to hand your phone to the stranger to fix the phone will limit the stranger from accessing your privacy on the phone once you have your phone back you can turn off the maintenance mode will turn your phones back to previous as your original setting. MUST purchased the galaxy bud 3 pro the best won't be disappointed.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Full of Technology
on February 22, 2025
Posted by: SamFan
[This review was collected as part of a promotion.] Love the AI features. Processor and battery life are more than i expected, also like the smoothness. Ovaerall i like the design and features. For the video editor and photography like me, this the best phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I am so happy I upgraded my phone.
on February 22, 2025
Posted by: YunaDjoy
[This review was collected as part of a promotion.] I love my new phone! Its image is sharp. The audio eraser feature is top notch. It captures the image from your case and uses it as your phone background. (That's sorcery there. Jaja.) I love the round corners design. Got a great deal in the exchange program with Samsung. I am very satisfied with my purchase.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is an awesome product!
on February 22, 2025
Posted by: IDB9494
[This review was collected as part of a promotion.] All the features and updates are just incredible, this phone has beat all the other models in functionality and appearance!! I love it.
The seamless actions across apps, now Brief, or audio Eraser features and more makes this phone incredibly.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Never Fails
on February 22, 2025
Posted by: Joselina
[This review was collected as part of a promotion.] I’m thrilled to be back using a Samsung phone after a long break! This device is truly top-tier—lightning-fast performance, stunning camera quality, and complete user control. Unlike iPhones, Samsung gives you full access to customize and optimize your experience. Loving every bit of it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great screen, great camera, fast response,
on February 22, 2025
Posted by: UpgradedMyZflip
[This review was collected as part of a promotion.] This phone has a great screen with fast responseand seamless action between apps. The camera is great too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is a great upgrade from my 20
on February 22, 2025
Posted by: Nitaboo
[This review was collected as part of a promotion.] The phone is lighter than the ultra 20, picture are crisp and overall it's a good buy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Life Changer
on February 22, 2025
Posted by: TeriandSteve
[This review was collected as part of a promotion.] I’ve used a lot of smartphones over the years, but the Galaxy S25 Ultra is, hands down, the best phone I’ve ever owned. Traded in my 23+ which doesnt compare.
The firat device that has enhanced my life, whether I’m taking photos so crisp they look 3D, or just indulging in some late-night Netflix binge-watching with my wife when the powers out.
I take a ridiculous number of photos and videos, from weekend road trips, or picture reminders of future home projects. The clarity is sick.The 200MP Wide-Angle Camera is a game changer. I took a picture of a city skyline at night,and could still read a street sign in the distance. I even used Audio Eraser to remove the wind noise from a beach video, leaving only the soothing sounds of the waves.
With 512gb of storage, I can keep everything without worrying about deleting old photos to make space.
First phone if ever had that has last over a day and a half on a single charge. My old phone barely made it through the day, but the S25 Ultra’s battery is an absolute beast. No more carrying around a charger “just in case.”
At first, I didn’t think I’d use the Google Gemini AI, but now I’m hooked. Yesterday, I was meeting a friend for dinner and just said, “Find a pizza restaurant near me and text the location to Jake" and it actually did it. The options with the AI will make life alot easier
My "non android" wife is very jealous. Of the quality and speed.
Final Verdict: This S25 Ultra isn’t just another cell phone, it's a life changer.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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