Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,217 Reviews)
Rating breakdown 27,217 reviews
5 Stars
23,333
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
4
Peak phone design
on February 23, 2025
Posted by: TwinsFan
[This review was collected as part of a promotion.] Really enjoying the overall design of the Galaxy s25 Ultra. The anti reflective, flat screen, with slightly rounded corners make it a joy to use. The new audio eraser is great too for cleaning up videos shot in windy settings. The only major improvement I'm still hoping to see in the future is a better camera for natural looking shots with a faster shutter for less blur on moving subjects.
Value
4
Response from Samsung USBy R&R Team, February 24, 2025
Hi there TwinsFan, we appreciate your feedback on your new Samsung Galaxy S25 Ultra. We love hearing how much you are enjoying the features of your new device, and finding fun ways to use it every day. We have provided a link to an article to help you with the occasions where your photos are coming out a little blurry. We have also shared a link to the Samsung Support Team to assist you if this experience continues, or you have any additional questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone you can buy
on February 23, 2025
Posted by: Jeremiah
[This review was collected as part of a promotion.] This phone is so fast and buttery smooth. Camera is amazing and battery life is awesome! Love the fact that Gemini is accessed with the press of a button. Now brief and now bar features are a nice addition. One UI 7 on this is the best software I've used. Highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
OMG! I'm totally obsessed with my S25 Ultra!
on February 23, 2025
Posted by: Jslfogo81
[This review was collected as part of a promotion.] The truth is that I have been loyal to Samsung for 25 years. Whenever I have tried to change to another brand, I return to Samsung immediately because there simply is no comparison. I love how easy it makes my life, and the benefits I get from such advanced technology. To be honest, I am a fan and obsessed with Samsung. Of course, I got my new S25 Ultra, and I feel like I didn't spend money on this purchase. It has helped me so much more than I was given my job. To be honest, I am a fan and obsessed with it. Of course, I am very happy to spend money on this incredible life solution in just one phone. Thanks to Samsung, I am extremely happy to be part of the Samsung family. I love my S24 Ultra Plus. Tahnk you Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra Review
on February 23, 2025
Posted by: JBBROz
[This review was collected as part of a promotion.] Upgrading from the S23 Ultra and there are a lot of notable differences like the display, seamless actions across apps, and Gemini.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It Shines brightly no doubt about it!
on February 23, 2025
Posted by: Bagg324
[This review was collected as part of a promotion.] This is the best Samsung Galaxy S25 ultra yet the bar continues to raise with each annual addition. I like the camera system also how well it adapts to my new Galaxy buds 3. I also like how fast it is and how easily fits in the palm of my hand it transfers easily and immersion to what ever task I need it to do!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone!
on February 23, 2025
Posted by: Bizzy0525
[This review was collected as part of a promotion.] So far been an amazing phone, definitely an upgrade over my S23 ultra, but the interface is much more crisp. Overall been great, including the messaging and phone system. Google definitely works flawlessly,
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love at first sight ❤️
on February 23, 2025
Posted by: mike44nh
[This review was collected as part of a promotion.] After thoroughly enjoying my Galaxy S22 Ultra, I made the decision to trade it in for the much-anticipated S25 Ultra and I'm not sorry I did. This "pocket computer" is not only beautiful but also powerful and the camera's 200MP lens is crazy fantastic! The addition of Now Brief didn't intrigue me at first but it's proven to be very helpful. And Audio Eraser takes all of the anxiety out of making videos; what a terrific tool! I love the jadegreen color and am super happy that Samsung ditched the curved edges - it feels great in the hand. I thought I'd miss Bluetooth on the S-pen but I've found that I don't miss it at all. I LOVE this device! I have been a Samsung client for over 20 years and I don't plan to change that.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features, I hope.
on February 23, 2025
Posted by: Smarter shop
I purchased this 3 weeks ago. I hope I made the right purchase.
Written by a customer while visiting Samsung US