Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,217 Reviews)
Rating breakdown 27,217 reviews
5 Stars
23,333
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Better than predecessors
on February 24, 2025
Posted by: xx00blaze00xx
[This review was collected as part of a promotion.] The smoothness of the device in itself should sell you on it. Even if you have the S24 ultra. It doesn't compare. The only thing that sucks is the loss of bluetooth with the s pen. I do love the now bar , it helps me keep track of my day. Along with the ai features that seamlessly go across apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features
on February 24, 2025
Posted by: Panther
[This review was collected as part of a promotion.] Sleek phones with tiny bezels are just so satisfying to hold. That edge-to-edge display really makes everything pop, especially those vibrant colors. And having a smart assistant right there is super convenient for multitasking. It's like having a pocket-sized personal helper. Tech just keeps getting better and better!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Note9--->S25 Ultra
on February 23, 2025
Posted by: Simbolic
[This review was collected as part of a promotion.] Gotta say, the transition from a note9 to an S25 Ultra has been seamless. Definitely a major upgrade. The smoothness, how quick and snappy the S25 ultra is to operate makes it a great experience to operate. 1st of all it looks and feels amazing in my hands. It's sleek, not too heavy and I like the fact that the bezel is thinner making the screen that much bigger for when I'm watching my tv shows and movies. I'm honestly still learning the new features, like AI with pictures and Gemini are pretty cool. I actually love using Gemini, it's like a more intuitive and efficient Google assistant. Gemini responds very fast, accurate and I love that I have choices to change the voice of my Gemini assistant. The now bar is very convenient, I like that I can see game scores without going into espn app or googling it. The camera is amazing as well, definitely a well appreciated upgrade from my note 9 with a 200mp camera to out shine everyone at my daughter's dance recital coming up in 2 weeks. As I said before I'm still learning the phone but I'd have to say one of my favorite things about this phone is the customization ability, from creating motion lockscreen videos and setting up different fingerprint unlock settings using different fingerprints for different features.......I've been learning what I can through YouTube. 1 thing I do have to mention that was disappointing was the doing away of Bluetooth features on S-pens that I was used to. I guess I'll figure out a work around.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone I advise you to get it
on February 23, 2025
Posted by: Bhammond
[This review was collected as part of a promotion.] This is a perfect phone for people that don't like iPhones because it's fast like it it does the same thing pretty much and it's easier to work with I love all the new features it's a great phone to have five stars
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Experience the pinnacle of mobile innovation.
on February 23, 2025
Posted by: Jvelasquezh
[This review was collected as part of a promotion.] This device offers a truly exceptional user experience. Its sleek design is complemented by impressive performance. The advanced features cater to both productivity and entertainment. Battery life exceeds expectations, providing power throughout the day. It sets a new standard for mobile technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding performance
on February 23, 2025
Posted by: Donato
[This review was collected as part of a promotion.] I love my new S25 Ultra. It is a powerful machine that allows me multitasking with a smooth and fast experience and seamless actions across apps. The new capability called Now Brief allows me to organize my mind and my day. And the Audio Eraser capability is a game changer for videos recorded in busy areas!
People are complaining because the S pen is not bluetooth anymore, but you can still use your watch or the ring as a remote trigger for remote photos. Buy without any fear. You will love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My opinion
on February 23, 2025
Posted by: Jenafur253
[This review was collected as part of a promotion.] The phone is very beautiful; the specs, screen, and lightweight design are very durable. I love it—it's very worth the price. Samsung outdid itself. One thing I don't like, and wish were like the S23 Ultra, is the battery percentage display on the battery. I wish it could be a little bigger, a different color, or positioned to the side like on other Samsungs. But other than that, I love my S25 Ultra.
Value
4
Response from Samsung USBy R&R Team, February 24, 2025
Hi there Jenafur253, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra. We are so happy to hear that you are overall pleased with the features and capabilities of your new phone, and hope you have found plenty of time to explore the additional features of Galaxy AI. We have provided a link to the full device manual to assist you with this, and to the Samsung Support Team. They can answer any questions that may arise as you continue using your new device. WE appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has new awesome features.
on February 23, 2025
Posted by: SamsungFan20
[This review was collected as part of a promotion.] Seamlesss, breathtaking minimalistic design , amazing camera, the screen feels way smoother and even the charging mode changed. Its a whole new experience with the new style design.
Value
5
Written by a customer while visiting Samsung US