Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,217 Reviews)
Rating breakdown 27,217 reviews
5 Stars
23,333
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Great upgrade!
on February 25, 2025
Posted by: allieeoop
[This review was collected as part of a promotion.] I have no complaints about my s25 ultra. The screen quality is great, clear & HD. The camera is great and the sound quality is fantastic. The battery is long lasting, I have yet to get it below 20% no matter how much I use it during the day. I love that they now have MagSafe!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features
on February 25, 2025
Posted by: David81
[This review was collected as part of a promotion.] Featured amazing love the design the ai gemini all of this phone is in a other level
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone on the Market
on February 25, 2025
Posted by: GokuGregory
[This review was collected as part of a promotion.] This phone is the reason I switched back from iPhones. The ability to do every single task and customize everything too. The phone is lightning fast. I love the stylus as it becomes a great feature for taking notes while working quickly or for my girlfriend to write me a quick love note when im not looking. The camera is out of this world and the zoom even at max is unbelievable with yhe clarity. The only reason I would switch is if Samsung brought back their Active Galaxy line which in my opinion was the best phones ever made.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The features and response time are amazing.
on February 25, 2025
Posted by: Multistriker
[This review was collected as part of a promotion.] So far I love everything about it, I use the morning brief and now brief everyday when my alarm goes off. Its a great way to start the day! The cross app action makes it so much easier to share stuff with my friends. The camera is absolutely amazing it takes some of the best photos I've ever had. The AI editing is insane, I can add all kinds of things to my pictures and remove stuff too and it looks perfect when it's done! The addition of magnetic cases with the s25 series is great too, I have a magnetic ring kickstand bottle opener combo. The audio eraser is absolutely insane too! I am an up and coming streamer and being able to remove audio is a godsend I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung great as always but...
on February 25, 2025
Posted by: Hammerfan50
[This review was collected as part of a promotion.] Being a long time Samsung user I have always been a fan of their product and this is no different but given the competition these days it seems that they've decided to play it safe and not push the envelope like their smaller but no less effective competitors. Were it not for the Snapdragon 8 processor, the upgrade from the 24 Ultra to the 25 ultra is minor.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best device going
on February 25, 2025
Posted by: StevoB
[This review was collected as part of a promotion.] Don't know where to start. I'm amazed at all it's features and capabilities. I really think that everyone should have one. The bar has been SET!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Este producto cumple con todas mis necesidades
on February 25, 2025
Posted by: Daniellugo
[This review was collected as part of a promotion.] Este producto es efectivamente eficiente Samsung es mi marca preferida desde hace un poco más de 15 años efectivamente me ha salido muy bien para juego efecto subiré un video de mi perfil de juego en un partido
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Missing features that I liked and am used to
on February 25, 2025
Posted by: SlashD
[This review was collected as part of a promotion.] I agree and like all the new extra software features provided. What I don't like are the features that are removed that I use frequently as an S24 Ultra user as this is a downgrade and not an upgrade.
1. The Bluetooth feature of the stylus that helps me control the phone camera and the air actions is gone now and I miss it badly.
2. I like the sharper corners of S24 ultra display and I do not like the rounded corners of the S25 display.
3. I love the flip cover and I am used to it. I keep my frequently used cards there and also use it as a privacy shield. I did not see flip covers being sold this time and I am not sure if the magnetic interaction is taken away as well that the screen responded to when closing the flip cover.
1. The Bluetooth feature of the stylus that helps me control the phone camera and the air actions is gone now and I miss it badly.
2. I like the sharper corners of S24 ultra display and I do not like the rounded corners of the S25 display.
3. I love the flip cover and I am used to it. I keep my frequently used cards there and also use it as a privacy shield. I did not see flip covers being sold this time and I am not sure if the magnetic interaction is taken away as well that the screen responded to when closing the flip cover.
Ultra is supposed to keep all the features even though it might be niche as some users do use them extensively and like them! For the first time I am disappointed as it seems like a downgrade to me other than the software features added.
Value
3
Response from Samsung USBy R&R Team, February 26, 2025
Hi SlashD, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how valuable specific features are to you every day and we would love to help you discover features you may not be aware of that can further enhance your experience. We have provided a link to an article to help you discover the redesigned features of the S Pen. We have also provided a link to the full device manual that highlights the hand gestures and voice controls you can use with the camera of your phone. We have lastly provided a link to the Samsung Support Team if you have questions about available accessories to further enhance your experience, or any additional questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US