Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,223 Reviews)
Rating breakdown 27,223 reviews
5 Stars
23,337
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Night and day difference
on February 26, 2025
Posted by: Akenney62
[This review was collected as part of a promotion.] Upgraded from the s23 ultra. Night and day difference. Way faster all across the board. I enjoy the now briefs. It's lighter the the 23 ultra as well. The cameras are about the same but can definitely tell the subtle differences. Overall 10 out of 10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very smart
on February 26, 2025
Posted by: Bbs25ultra
[This review was collected as part of a promotion.] God himself crafted this electronic masterpiece. It's shiny and smooth and fast.
Value
4
Response from Samsung USBy R&R Team, February 28, 2025
Hi there Bbs25ultra, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We love hearingh ow pleased you are with the appearance and speed of your new device. We hope you have found time or find time in the near future to explore the features of Galaxy AI. We have provided resources to help you discover these features, and answer any questions you may have as you continue using your new phone. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best Device I've owned.
on February 26, 2025
Posted by: SamsungTCH
[This review was collected as part of a promotion.] The Galaxy s25 ultra didn't come with a completely new redesign and that's because it didnt need it. The small subtle touches Samsung designed the s25 ultra with was the right fit to an already incredible device in the S24 ultra. Where the S25 shines this year is in the hardware, The new UI and the small but big updates to performance puts the S25 as the leader of smartphones, and I stand on it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 26, 2025
Posted by: Hamlet423
[This review was collected as part of a promotion.] This is an update to the s24. The updates are bigger than they seem. The phone is more refined with the software changes. It us easier to hold and use-for a big slab phone this is a welcome change. I upgraded due to a great trade in deal. I still think its a great phone, but the trade in makes a big difference.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love it great!
on February 26, 2025
Posted by: JK2525
[This review was collected as part of a promotion.] So far so good has been only a few days I really enjoy the sleepness of the picture use the digital options for AI and the crisp sound of my music in my earbuds and in my speakers.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Haven't had but 1 week
on February 26, 2025
Posted by: Newphone25
[This review was collected as part of a promotion.] The first thing I have noticed is that the battery doesn't seem to last long.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the Hype
on February 26, 2025
Posted by: JiJo1995
[This review was collected as part of a promotion.] Upgraded from the S22, and it was definately worth it. Just the screen in itself is worth the upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product feature
on February 26, 2025
Posted by: KittuUltra
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a few weeks now, and I have to say, I’m impressed. As someone who tends to keep my phones for a few years, I was looking for a device that would stay relevant for the long haul, and this one checks almost every box.
First off, the screen. It’s huge—6.8 inches—and I don’t think I’ve ever seen colors pop quite like this on a phone. Watching videos or playing games on this display is like a visual treat. I’m no expert, but the resolution is incredibly sharp, and I appreciate how smooth everything feels with the 120Hz refresh rate. Scrolling through social media or swiping between apps is effortless.
The camera setup is another standout. As someone who enjoys photography but isn’t a professional, I was hoping for a phone that could deliver some great shots without a bunch of fiddling around in settings. The 200MP main camera does a stellar job of capturing detail. Whether it’s a wide landscape or a close-up shot, the images come out crisp with vibrant colors and excellent dynamic range. Night mode is solid too. It’s not perfect, but for casual night shots, I’m happy with the results.
Performance-wise, it’s fast. The S25 Ultra is powered by a beefy processor, so apps load almost instantly, and I haven’t encountered any lag, even when multitasking with heavy apps. I’ve done some light gaming on it, and it’s a smooth experience, even with more demanding titles.
Battery life has been surprisingly good too.
Value
5
Written by a customer while visiting Samsung US