Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,227 Reviews)
Rating breakdown 27,227 reviews
5 Stars
23,342
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
its good but not best
on March 10, 2025
Posted by: madahar786
[This review was collected as part of a promotion.] it is good phone but not best of you are thinking to swtich from s24 ultra not a major change only small things and software optimization
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on March 10, 2025
Posted by: Theflash1989
[This review was collected as part of a promotion.] The phone is awesome overall, I just have one little issue with it and is that sometimes when I open one app it will stay loading for a while, then I close and reopen the app and it works perfect, other than that no complaints, battery life is great, photos are the best and the performance incredible.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade
on March 10, 2025
Posted by: Happyowner
[This review was collected as part of a promotion.] The new S25 Ultra has been a nice upgrade for me. Enjoying the speedier processor, beautiful screen, Qi2 charging and upgraded sound. The Now Brief feature is interesting and does offer the user some sense of a personal assistant highlighting important tasks starting your day. It actually seems best with the morning alarm with it reminding you of daily tasks, weather and important news of the day.
The audio eraser also seems like a great idea that will make recording videos so much better, especially my kids sports when there is always so much noise.
Thanks Samsung,
RG
RG
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra: The Ultimate Smartphone
on March 10, 2025
Posted by: pokeimon
[This review was collected as part of a promotion.] The Galaxy S25 Ultra shines! Its seamless app transitions are a dream, no lag, just pure fluidity. Audio Eraser? Genius! Cleans up noisy videos like magic. Camera's stellar, display pops, and battery lasts all day. Top-tier phone, worth every penny!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung phone period
on March 10, 2025
Posted by: Bigfil
[This review was collected as part of a promotion.] I am not a hard-core phone user until now. The Samsung s25 ultra is the fastest and most efficient phone since the Note 10+.
The s25 ultra is very powerful has efficient battery life and has so many uses.
The seamless action across apps etc.
I never really used my phone as much as I do now.
Where has this level of quality been all of my life.
Thanks Samsung for completely changing the game
The s25 ultra is very powerful has efficient battery life and has so many uses.
The seamless action across apps etc.
I never really used my phone as much as I do now.
Where has this level of quality been all of my life.
Thanks Samsung for completely changing the game
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very smooth phone
on March 10, 2025
Posted by: Good1718
[This review was collected as part of a promotion.] The phone is amazing, the audio eraser, the now breif, and all the AI features, like erasing objects in images, and the whole smoothness of the phone, I'm really happy I bought the phone, thank you so much!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great
on March 10, 2025
Posted by: Scasantana
[This review was collected as part of a promotion.] It comes with 5g uc so it is super fast even when I am not home there are even features for games to run 60 fps the camera is amazing even the front facing one and it has 1 tb of storage
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This product has been limited in Spen Features
on March 10, 2025
Posted by: Taker2
[This review was collected as part of a promotion.] This product Galaxy S25 Ultra has been limited in Spen Features.
Value
2
Response from Samsung USBy R&R Team, March 11, 2025
Hi there Taker2, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand that specific features really make the difference for your usage every day. We have provided a link to an article to help you discover ways to use the redesigned S Pen. We have also shared a link to the full device manualt o help you with the voice commands and hand gestures that are available with your device for controls. We have lastly, shared a link to the Samsung Support Team to help answer questions or offer additional assistance with your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US