Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,228 Reviews)
Rating breakdown 27,228 reviews
5 Stars
23,342
4 Stars
3,017
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Brilliant Phone
on March 10, 2025
Posted by: BlahBlah
[This review was collected as part of a promotion.] Upgraded from Note 10 +. Super fast and smooth.
Scrolling, text, audio and video quality....everything is fantastically fast. AI features are excellent especially for photos and editing. Object removal works like a charm.
Love it so far!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Still the king
on March 10, 2025
Posted by: Xxmacaque
[This review was collected as part of a promotion.] This phone has taken everything I have thrown at it and keeps ticking. Seamless transitions between apps. The ai/assistant is amazing. Can't find a single problem.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
25 Altra is very good, but the battery seems to be
on March 10, 2025
Posted by: Jchong123
[This review was collected as part of a promotion.] I'm still working hard, but things are way better overall. But it's such a pain when the music keeps playing after I switch from the car to my earbuds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it! Awesome
on March 10, 2025
Posted by: Mahelet
[This review was collected as part of a promotion.] Runs fast, the camera is excellent.
Awesome product. Samsung is getting better every time
Awesome product. Samsung is getting better every time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm in love with my latest Samsung flagship!
on March 10, 2025
Posted by: TruSenSei78
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a powerhouse! Seamless actions across all apps make multitasking effortless. "Now Brief" keeps me organized, and "Audio Eraser" is a game-changer for crisp sound. Whether I'm streaming, gaming, watching movies, working, or studying, this phone handles it all flawlessly. Simply the best!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The s pen doesn't work, it doesn't have Bluetooth,
on March 10, 2025
Posted by: Guss666
[This review was collected as part of a promotion.] The s pen does not have Bluetooth, the pen pointer is not calibrated
Value
1
Response from Samsung USBy R&R Team, March 11, 2025
Hello Guss666, we appreciate you taking time out of your busy day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand that changes to the features you have been using and are accustomed to can take time to and cause frustration. We have provided a link to an article that highlights the usage of your S Pen. Your Galaxy S25 Ultra’s S Pen can be used to create quick notes and memos, drawings, artwork, and more! You can easily use S Pen related features such as AI Select, Translate, and Magnify to help you utilize your phone and multitask throughout the day. Plus, additional S Pen settings can be customized depending on how you’d like to use the S Pen. We have also shared a link to the Samsung Support Team if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
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Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Spitting image of the 24ultra, just a hair smaller
on March 10, 2025
Posted by: Jimmijamm
[This review was collected as part of a promotion.] UI is changed up some, lighter than the s24, seems a bit smaller too... deff better on processor upgrade...not to impressed with it.. it's almost exact same build as the s24..even my s24 case fits the s25 almost exact...feels like samsung didn't put much effort in this build...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I want to upgrade yearly.
on March 10, 2025
Posted by: gunnerr
[This review was collected as part of a promotion.] I'd like to be able to update yearly to a new phone. This phone was set up over the phone and hoping all the setup is complete.
Value
4
Written by a customer while visiting Samsung US