Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,237 Reviews)
Rating breakdown 27,237 reviews
5 Stars
23,347
4 Stars
3,021
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
The Ultra Phone
on March 13, 2025
Posted by: Junemori
[This review was collected as part of a promotion.] The audio for phone calls I tested is insanely crisp when I speak to family or friends since I'm able to choose the ability to have it focus on my voice and not my background noise and the switching between apps feels seamless since I'm able to just press one button and swap back and forth. It makes me feel like it's made for busy people like myself who want to keep things beautiful and organized at the same time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is deviating on another level
on March 13, 2025
Posted by: Nazeer
[This review was collected as part of a promotion.] Now Breif audio eraser and and and ......
Samsung is deviating on another level ... we dont live to see our future with Samsung they are getting us the future... always out of the box ... You lead and After several years they follow
Samsung is deviating on another level ... we dont live to see our future with Samsung they are getting us the future... always out of the box ... You lead and After several years they follow
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Ultra is Amazing!
on March 13, 2025
Posted by: BabaPakhandi
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra sets a new standard in smartphone innovation, combining powerful hardware with smart, user-friendly features. Its "seamless actions across apps" powered by Google Gemini AI lets you complete tasks across multiple apps with a single command, making multitasking incredibly efficient.
The "Now Brief" feature acts as a proactive AI assistant, offering real-time reminders and updates based on your schedule — like notifying you to leave early if there’s traffic. Meanwhile, "Audio Eraser" uses advanced AI to remove unwanted background noise from videos, delivering clear, professional-quality audio.
Beyond its smart features, the S25 Ultra impresses with a stunning 6.9-inch Dynamic AMOLED 2X display, a powerful Snapdragon 8 Elite processor, and a versatile 50MP camera. With a robust 5,000mAh battery and fast charging, it’s built to keep up with your day.
In short, the Galaxy S25 Ultra offers a perfect balance of cutting-edge tech and everyday convenience — making it one of the best smartphones of the year.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I ever had
on March 13, 2025
Posted by: Newphonewhothis
[This review was collected as part of a promotion.] This is by far the best phone I had. I used to use the s23 ultra and went through about 17 screen protectors because of the curved edges. This phone will actually last. The Ai function helps my everyday needs and the new snapdragon elite chip is by far super fast. It was a seamless transition from phone to phone. The new now brief and auto eraser are an essential use in my everyday life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Okay product
on March 13, 2025
Posted by: CentralPA
[This review was collected as part of a promotion.] I upgraded from the S23 Ultra to the S25 Ultra. I absolutely cannot point out a single difference between this new phone and my old one, besides the flat screen. Oh, you will get AI features which you probably would never use.
Value
3
Response from Samsung USBy R&R Team, March 13, 2025
Hello CentralPA, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand how valuable your phone is to you every day, and we would love to help you have the best possible experience with your device. We understand that changes to the software can take some discovery time and we have some great resources available to help you align the settings to your preferences. We have provided links to the full device manual and the Samsung Support Team. We also have some great tutorial videos and an interactive simulator available online. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy s25 Ultra is a beautiful beast
on March 13, 2025
Posted by: Fam1st
[This review was collected as part of a promotion.] The Now Brief feature is a game-changer, providing quick, personalized updates without distractions. Plus audio eraser I can't even tell you how many times that's saved my recordings from annoying background noise. Honestly
Samsung has really outdone themselves with this device!
Samsung has really outdone themselves with this device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I just love the way it looks and all features 😍
on March 13, 2025
Posted by: Diegocdg
[This review was collected as part of a promotion.] AI is just another level and the design is beautiful i love the way it looks the now brief is really useful in the daily life and the new ringtones y features are really amazing in every way and i never regret to switch to Samsung Galaxy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new phone, especially the camera!
on March 13, 2025
Posted by: Rickydm
[This review was collected as part of a promotion.] This phone is everything I've always wanted in a handheld device! The camera is great! The screen resolution is absolutely the best! I highly recommend!!! The seamless action across all apps is the best.
Value
5
Written by a customer while visiting Samsung US