Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,237 Reviews)
Rating breakdown 27,237 reviews
5 Stars
23,347
4 Stars
3,021
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
This phone can do it all!
on March 13, 2025
Posted by: Dootdoodleloodoo
[This review was collected as part of a promotion.] This s25 ultra is called ultra for a reason! When using the AI features it's pretty quick and accurate. The audio eraser is like magic, it can really bring out your voice in a loud environment and sounds really good as long as you don't max out all the sounds. The camera on this is amazing! Much better than the Z fold 4 that I came from. It was well worth the upgrade!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S22 Ultra to S25 Ultra user the experience
on March 13, 2025
Posted by: SamsungUltraSmooth25
[This review was collected as part of a promotion.] I waited a whole 3 generations to update my device and all I can say is that I am glad I waited in order to experience the changes in this device.
I have been pleasantly surprised of all the new features the phone has. From a different screen(not curbed any longer)
To a camera that has wow me from all the new features.
"AI" top of the line enhancing even to beginners in messaging apps wow
I have been a Samsung Ultra user for now 10 years and I will never change to another platform.
Great work Samsung.
Continue to innovate
I have been pleasantly surprised of all the new features the phone has. From a different screen(not curbed any longer)
To a camera that has wow me from all the new features.
"AI" top of the line enhancing even to beginners in messaging apps wow
I have been a Samsung Ultra user for now 10 years and I will never change to another platform.
Great work Samsung.
Continue to innovate
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great device!
on March 13, 2025
Posted by: Rabbitkey
[This review was collected as part of a promotion.] I absolute love it, it is on the more expensive side indeed but this phone has everything you could need in a phone
I took 1 star away only because of the price
I took 1 star away only because of the price
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good phonejust needs some more features
on March 13, 2025
Posted by: Ashley
from Bell florida
Expertise:Intermediate
I just upgrade to the s25 ultra from a galaxy note 9. I like the phone but there are some features that I wish it had like the note 9. The note 9 I could set a different notification sound for different apps. You can't do that on this phone. Also wish it had the dual Facebook, Facebook messenger and Snapchat like the note 9. Other than that it is a great phone.
Features
3
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Go better year tru years
on March 13, 2025
Posted by: LukasMH
[This review was collected as part of a promotion.] Hi i change my Samsung galaxy s24 ultra for the 25 at firts i think my self is gone be the same,but wrong,the New model is really nice,fast,more power to have coverege in places that most of the People dont have,i start to knowing the AI but so far i love,all my life i used,Samsung, note,ect...wort the change
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional experience
on March 13, 2025
Posted by: Jo1perfect
[This review was collected as part of a promotion.] This phone is extremely efficient, sustainable and easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features! Definitely an upgrade.
on March 13, 2025
Posted by: Galaxy4lifefan
[This review was collected as part of a promotion.] Love that the apps are seamless and the videos you can erase audio! I use my phone for everything. Battery has held up great and it's definitely an upgrade from my 22 Ultra that was starting to lag and not connect to my other devices.
Literally only thing is I can't figure out is how to personalize the notification tones for apps 🤦🏽♀️
Literally only thing is I can't figure out is how to personalize the notification tones for apps 🤦🏽♀️
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone of the year
on March 13, 2025
Posted by: Ravi20225
[This review was collected as part of a promotion.] Stunningly light and very comfortable to use.
Solid LTPO OLED display, which gets sufficiently bright.
Similar battery life as S24 with a much more powerful Snapdragon 8 Elite inside.
One UI 7 is a nice visual upgrade; 7 major OS upgrades promised.
Plenty of AI software features; some world's first.
Improved speaker sound quality compared to S24.
Dependable camera quality (assuming our ultrawide has a faulty focus setting).
Value
5
Written by a customer while visiting Samsung US