Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,262 Reviews)
Rating breakdown 27,262 reviews
5 Stars
23,368
4 Stars
3,025
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Is the best phone in the history
on March 17, 2025
Posted by: Abgar701
[This review was collected as part of a promotion.] The now brief is very useful and easy to use and provides a great experience for users.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has it all.
on March 17, 2025
Posted by: Phonefun
[This review was collected as part of a promotion.] This is a great phone for work and play. Tons of space for necessary work apps and with the SPen I can write or draw up plans ect in seconds. I can seamlessly go between work and play on my phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Smart Phone
on March 17, 2025
Posted by: DogLover
[This review was collected as part of a promotion.] I've been impressed with the phone. The motion photo has allowed me to get great pictures of my dog. The seamless action across apps allows for greater productivity. Audio Erase is wonderful in cleaning up videos. The now brief has been a nice way to start my day.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Quite a upgrade from my 23 the camera is awesome
on March 17, 2025
Posted by: John13
[This review was collected as part of a promotion.] Only had it for less than a week.And I absolutely love this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 17, 2025
Posted by: Shadeaux658
[This review was collected as part of a promotion.] Seamless actions across apps. Best phone I have ever had. Love it!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on March 17, 2025
Posted by: Cgmixn
[This review was collected as part of a promotion.] Samsung please fix the tiny battery pecent meter that is hard to see and read. Also add better ringtones and notification sounds. Other than that great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Top of the line!
on March 17, 2025
Posted by: Versatile2Knight
[This review was collected as part of a promotion.] Phone is solid, literally! It feels like a quality piece of work in my hand. It's speedy from app to app, it has the best built in speakers from the other phones I have tried not to mention the S pen is totally helpful for signing docs and other ventures.. when I compared the camera setup to my pixel 9 pro XL I was surprised XL. There was no clear winner when it came to quality. Though the pixel has much lower megapixels it did still hold a candle. I will say though the night time photography on the main shooter on the s25 ultra did seem to pickup more details for sure. Battery life is good! It lasts me all day and I generally take multiple video calls, watch videos listen to music through Bluetooth and more. If you have an s24 ultra? No need to upgrade. Not much difference here
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Much improvement from S23
on March 17, 2025
Posted by: NoMoreApples
[This review was collected as part of a promotion.] The 5G Ultra is much better than my S23. Larger screen, better pictures, better graphics. So far, i have no use for the S pen.
Value
3
Response from Samsung USBy R&R Team, March 18, 2025
Hi there NoMoreApples, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear how pleased you are with the enhanced display size, camera quality, and display of your new phone. We would love to help you integrate usage of the redesigned S Pen. We have provided a link to an article to help you with the features and capabilities of this accessory. We have also shared a link to the Samsung Support Team to help answer any questions you may have as you continue usage of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US