Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,051 Reviews)
Rating breakdown 27,051 reviews
5 Stars
23,232
4 Stars
2,999
3 Stars
515
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
S25 Ultra is the best phone to date
on March 31, 2025
Posted by: ForeverFiona
[This review was collected as part of a promotion.] My last 3 phones have been Galaxy S Series. Have loved every one Note 9, S21 Ultra, and now the S25 Ultra!
The S25 Ultra is the cream of the crop! I loved, LOVED the camera on the S21 Ultra and have been reluctant to upgrade because of it. The S25 Ultra camera and video are the bomb!!!! Love having the added audio eraser with the ability to isolate certain sounds to eliminate! There's so much more I've yet to explore with this phone but already so impressed with the seamless antics across appa, responsiveness and smoothness, along with the added AI features and the super easy setup! Oh, and bringing back the stylus!!!
So happy I made the leap! Way to go, Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente teléfono móvil
on March 31, 2025
Posted by: Jaries15
[This review was collected as part of a promotion.] Es un teléfono realmente completo, tiene una cámara espectacular, la inteligencia artificial te facilita varias actividades, es de fácil uso muy amigable y también encuentras muchos hacks para sacarle mayor provecho a tu celular
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
As good as it gets
on March 31, 2025
Posted by: KevWin
[This review was collected as part of a promotion.] The camera is great. The phone doesn't lag at all. The screen is crystal clear. This is a great phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Galaxy Ultra has so many next level features
on March 31, 2025
Posted by: Sunshine22
[This review was collected as part of a promotion.] Lightning fast response time, next level AI, tons of storage space, water resistant and much more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it.
on March 31, 2025
Posted by: Vianlo823
[This review was collected as part of a promotion.] The new Galaxy S25 Ultra is lightweight, the artificial intelligence added makes the device a help to your daily tasks, I love being able to have artificial intelligence applications included, the photos it takes are really lovely.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sharp screen.
on March 31, 2025
Posted by: ARMYKID84
[This review was collected as part of a promotion.] Great feature all around it has a great screen and operating system! Seamless actions across apps is a great feature and so is the search.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A.i. insane. No Bluetooth pen, auxiliary, s.d.
on March 31, 2025
Posted by: Mycelium
[This review was collected as part of a promotion.] A.i. can do more than ever it's wild. I still miss the old days of expanded memory slots, auxiliary ports, and even removable batteries. The Bluetooth pen would have been cool too. But the camera is great, and processor is nice too. Nice screen and overall feel. There are seamless actions across apps.
Value
4
Response from Samsung USBy R&R Team, March 31, 2025
Hi there Mycelium, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear how pleased you are with the enhanced features and capabilities especially of Galaxy AI on your device. We would love to help you with the features you feel have been made unusuable with your device. We have provided a link to an article to help you discover the features of the redesigned S Pen. If you find using wired headphones to be your preference, you can absolutely continue to do so with your device by using a USB-C to headphone jack adapter plugged in to your charging port. Expandable storage is also still an option, and has been transitioned to digital cloud based options to increase the durability and water resistance of the device, and provide access across you ecosystem of devices. We have lastly provided links to the full device manual to help you best align the settings to your preferences, and to the Samsung Support Team if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best over all
on March 31, 2025
Posted by: Kdnight
[This review was collected as part of a promotion.] The smoothest transitions I've had between my old phone and this one. I couldn't ask for more. It's really simple and powerful at the same time. I keep exploring and can't stop finding new features. Also, physically durable; you can really feel the quality of the device.
Value
5
Written by a customer while visiting Samsung US