Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,275 Reviews)
Rating breakdown 27,275 reviews
5 Stars
23,379
4 Stars
3,026
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Posted by: Anonymous
Expertise:Intermediate
Verified Purchase:Yes
Very easy transition and quite happy with the unit itself and the camera; takes excellent pictures. The product seems to be top-notch with the built quality and the battery last little bit longer compared with other smartphones that I had used. It is constantly telling me fingerprint doesn't match. I used and scanned my print with the protector installed, but it’s not manufacturer fault. However, I had used fingerprint on previous ones with screen protector without problem. Overall it is one of a great smartphones in the market.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic camera quality
on June 1, 2025
Posted by: IamNice2
[This review was collected as part of a promotion.] The photo quality from this camera is remarkably outstanding! I'm totally impressed!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 1, 2025
Posted by: Doc Rodas
from Orlando
Expertise:Intermediate
Great product, outstanding support team and customer service
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving this phone
on June 1, 2025
Posted by: Karmasgirl
[This review was collected as part of a promotion.] I have the Galaxy 25 Uktra with the Galaxy AI and I have to admit its pretty impressive. I still dont know a large degree of what this phone is capable of. It does have a bit of a learning curve and alot to remember to get itbtondo the amazing stuff but once you do , at least for me it totally been worth it. Im also impressed woth all the health features that you get if you connect the Samsung watch to it. Which is extremely helpful for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love everything about it
on June 1, 2025
Posted by: Merruiz0559
[This review was collected as part of a promotion.] Love everything about my samsung I've stuck with samsung for many years now wouldn't change to another brand
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone EVER!
on June 1, 2025
Posted by: Dani92
[This review was collected as part of a promotion.] I've always loved the Galaxy phones. I haven't owned a Ultra since the s20, but this S25 ultra is the best! The AI stuff is crazy and overall the phone runs super smooth. I love the S-pen, I don't use it much...yet. anyways the battery life is great. Overall all the customizing you can you on the phone to make it your own is what I enjoy the most. I would definitely recommend getting an s25 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy transfer / upgrade from the 24+
on June 1, 2025
Posted by: TMichaelis
[This review was collected as part of a promotion.] We changed cell service providers & upgraded both of our phones from the 24 + to the 25 Ultra. We have been very pleased with how the 25 Ultra has been still easy to operate along with the upgraded features. Also the service reception has been great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it! Only 1 complaint
on June 1, 2025
Posted by: Bscorpio73
[This review was collected as part of a promotion.] The biometric fingerprint stopped working within forty eight hours of me having the phone. I absolutely love the phone either way.
Value
5
Written by a customer while visiting Samsung US